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- Tasks: Be the friendly face of our Head Office and manage visitor flow with professionalism.
- Company: Join Regenda Homes, an award-winning social housing provider making a real difference.
- Benefits: Enjoy flexible working, 27 days leave, and a fantastic rewards package.
- Why this job: Make a positive impact in a supportive environment while developing your skills.
- Qualifications: Good communication skills and experience with Microsoft Office are essential.
- Other info: Great career growth opportunities in a dynamic and engaging workplace.
The predicted salary is between 19400 - 25100 £ per year.
Annual salary of £22,932 (FTE)
Permanent role
Full-time (35 hours), Liverpool city centre office base
Proposed Interview Date: 6th March 2026
The purpose of this role is to be the first point of contact for the Group at the Head Office (the Foundry). To handle the flow of visitors through the business and ensure that all reception and administrative responsibilities are completed accurately and delivered with high quality, professionalism and in a timely manner.
You will provide support within the facilities team for the offices and manage tickets on the Facilities helpdesk. Duties will include ordering stationery, cleaning and other consumables for the offices and raise purchase orders for suppliers. Ensure the building is kept to a high standard through regular property inspections and to be aware of and report any building issues with contractors to rectify the issue. Responsible for distributing incoming mail to relevant teams across the Group and frank any outgoing mail.
The right fit
- Good communication skills, polite, professional and friendly attitude
- Ability to work as an efficient and effective team member or alone
- Experience of working with Word, Excel, Microsoft Outlook and Ebis
- Ability to organise, multi-task, prioritise and work under pressure
- Positive commitment to high standards of customer care and service delivery
Who We Are
Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.
Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our People Services team will review your application and will be in touch shortly.
What We Offer
Regenda Homes really is a great place to work – and you don’t have to just take our word for it. We’re accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives. We also offer a fantastic reward and benefits package which, amongst other things, includes:
- A range of flexible working options.
- 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
- 6 additional days for volunteering.
- Up to 9% employer's contribution to the pension scheme (match funded).
- £250 annual 'Live and Learn' allowance to spend on learning any new skill.
- Enhanced maternity, paternity and adoption pay schemes.
- Employee Assistance Programme and health and wellbeing initiatives.
- A wide variety of exciting learning and development opportunities.
- Interest free loans to assist with the purchase of computer equipment and travel season tickets.
- Monthly staff lottery scheme.
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
Facilities Assistant in Liverpool employer: The Regenda Group
Contact Detail:
The Regenda Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Regenda Homes. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions like 'How do you handle pressure?' or 'Can you give an example of great customer service?' This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your skills! During the interview, don’t just talk about your experience—give specific examples of how you've used your communication and organisational skills in past roles. This will help the interviewers see how you can contribute to the facilities team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Assistant in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your CV and cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your CV and cover letter for the Facilities Assistant role. Highlight relevant experience and skills that match the job description, like your communication skills and ability to multitask.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Regenda Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Facilities Assistant. Familiarise yourself with tasks like managing the helpdesk, ordering supplies, and ensuring the office is well-maintained. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As the first point of contact, communication is key! Practice how you would greet visitors and handle inquiries. Be ready to demonstrate your polite and professional attitude during the interview, as this will reflect your ability to represent the company well.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult visitor or managing multiple tasks at once. Think of examples from your past experiences where you've successfully navigated similar challenges, and be ready to share them.
✨Highlight Your Team Spirit
This role requires both teamwork and independent work. Be prepared to discuss how you’ve collaborated with others in previous jobs, as well as how you manage tasks on your own. Showing that you can thrive in both environments will make you a strong candidate.