At a Glance
- Tasks: Deliver personalised advice and create standout customer experiences in our Regatta store.
- Company: Join the Regatta Group, a supportive and values-driven team.
- Benefits: Flexible hours, opportunities for development, and a fun work environment.
- Other info: 30 hours per week, including evenings and weekends.
- Why this job: Be part of a team that helps customers embark on their adventures.
- Qualifications: Passion for customer service and teamwork skills.
The predicted salary is between 20000 - 25000 £ per year.
The Regatta Group is seeking a Senior Sales Assistant for our Regatta store in the Cotswolds.
The role is 30 hours per week, including some evenings and at least one weekend day, and focuses on delivering personalised advice and a standout customer experience.
You will help replenish stock, display products, and share in-depth knowledge to guide customers on adventures.
Join a supportive, values-driven team with opportunities for development and growth.
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Senior Sales Assistant — Customer Experience Lead in Tewkesbury employer: The Regatta Group
Join our friendly and supportive family business as a Mobile Sales Assistant in Inverness, where you can truly make your concession your own while engaging with a diverse team and customer base. We prioritise employee growth through our bespoke Trailblazers retail development programme, offering competitive pay, generous discounts, and recognition for your achievements. With a strong commitment to sustainability and community support, you'll find meaningful opportunities to contribute both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Assistant — Customer Experience Lead in Tewkesbury
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Regatta Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Regatta Group and let us see your personality shine through!
We think you need these skills to ace Senior Sales Assistant — Customer Experience Lead in Tewkesbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Regatta Group.
Get Familiar with Our Brand:Before applying, take some time to learn about The Regatta Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Regatta Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Regatta Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Regatta Group will surely appreciate.
