At a Glance
- Tasks: Lead a vibrant retail team, ensuring top-notch customer experiences and store standards.
- Company: Join a friendly family business with diverse team members and a supportive culture.
- Benefits: Earn £13.25 per hour, enjoy discounts, bonuses, and 28 days annual leave.
- Other info: Be part of a sustainability initiative and community events.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Retail experience and team motivation skills are essential.
The predicted salary is between 13.25 - 13.25 £ per hour.
Do you get a buzz from working in a retail environment where you can motivate a team and help drive high standards across the store? Do you love meeting new people, tending to ask lots of questions and enjoy giving personalised advice? If so, then you would love to hear more about our exciting opportunity for a Supervisor to join our Regatta store team in Liverpool working 37.5 hours per week.
People love working in our stores - and we have the employee engagement results to prove it. Home to our brands Craghoppers, Dare2b and Regatta, in every store, you’ll find members of the team as diverse as the customers who love shopping there. It’s a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.
Previous experience working within a retail store is essential and experience supervising and motivating team members would be beneficial.
The difference you’ll make (after full training!):
- You will deliver a first-class customer experience, tailored to people’s individual needs.
- With your warm personality and enthusiasm, the store will always be friendly and inviting to both regular and new customers.
- Clothing and accessories will be replenished and displayed with your intuitive merchandising skills.
- Your in-depth product knowledge of features and benefits allows you to provide expert advice on what customers need for all their adventures.
- You’ll provide valuable operational support to your Store Manager, with a motivational and supportive approach to the store team ensuring consistently high standards are maintained.
Additional Keyholder Responsibilities:
- Running the store in Manager’s absence.
- Cashing up the tills.
- Opening & closing the store.
Our investment in YOU!
We understand that everyone’s career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all team members. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people who share the same core values of Great Relationships and Entrepreneurial Spirit!
Our investment in the environment!
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in!
What We Can Offer You:
- Starting pay £13.25 per hour.
- Additional pay increases in line with our Trailblazers development programme - earn as you learn!
- A monthly bonus based on store performance.
- Brand new kit provided each season to wear in store.
- Up to 70% discount on all Regatta Group brands.
- Fantastic monthly and annual awards to recognise individual and store achievements.
- 28 days annual leave (inclusive of bank holidays & pro‑rated for weekly hours).
- Holiday pay based on your average hours worked.
- Long service awards, including meals and trips away as well as an extra day of annual leave!
- Meaningful internal and external wellbeing initiatives and support available.
- A charity fundraising matching scheme as well as long standing partnerships with charities such as the Alzheimer’s society.
- Store events within the local community.
- High employee engagement results.
Supervisor - 37.5 Hours Per Week in Liverpool employer: The Regatta Group
Join our friendly and supportive family business as a Mobile Sales Assistant in Inverness, where you can truly make your concession your own while engaging with a diverse team and customer base. We prioritise employee growth through our bespoke Trailblazers retail development programme, offering competitive pay, generous discounts, and recognition for your achievements. With a strong commitment to sustainability and community support, you'll find meaningful opportunities to contribute both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 37.5 Hours Per Week in Liverpool
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Regatta Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Regatta Group!
We think you need these skills to ace Supervisor - 37.5 Hours Per Week in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Regatta Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Regatta Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Regatta Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Regatta Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
