General Manager

General Manager

Full-Time 35000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant pub and restaurant, ensuring top-notch service and team development.
  • Company: Join an award-winning pub group known for its community focus and fun atmosphere.
  • Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
  • Other info: Enjoy annual trips, regular socials, and a supportive team culture.
  • Why this job: Take ownership of your venue and make a real impact in a dynamic environment.
  • Qualifications: Minimum 2 years as a General Manager with strong leadership and business skills.

The predicted salary is between 35000 - 45000 £ per year.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive operations-led business.

The Red Setter, a Modern British Pub and hub to the community. Our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of London's craft beer scene, classic cocktails and artisan wines. Located on Clapham's iconic Northcote Road, we're the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.

The Role

As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late-night experience knowledge as well as late-night experience. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we are looking for:

  • Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own.
  • Be cool, calm and collected, manage pressure with ease, nothing can phase you.
  • You're not precious. We leave our egos at the door and help get things done.
  • Must have minimum 2 years' experience as a general manager depending on the property being looked at.
  • Solid communication and organisational skills, be approachable.
  • Superb customer and floor service skills.
  • Excellent all-round business knowledge from financials to customer satisfaction.
  • An entrepreneurial flair.
  • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
  • Personal License holder beneficial.

What's in it for me:

  • A competitive salary and bonus scheme.
  • Training and development.
  • Career progression and promotion opportunities with regular new openings around the corner.
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
  • The opportunity to make strategic decisions within your business – take ownership and be fearless.
  • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere.
  • 28 days holiday.
  • Goes without saying, but we'll feed you during your shift.
  • Employee Assistance Programme (EAP).
  • Good people know good people - an awesome referral scheme.
  • Access your wages anytime through Wagestream.
  • Birthdays are for celebrating, so have the day off on us.
  • Cycle to work scheme.

Interested in hearing more? Get in touch so we can arrange to meet up and show you around.

General Manager employer: The Red Setter

Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a people-focused culture and offers a vibrant work environment in the heart of Clapham. As a General Manager, you will enjoy autonomy in running your venue, alongside competitive salaries, career progression opportunities, and a fun, family-like atmosphere with regular team incentives and social events. With a commitment to employee development and a strong emphasis on community engagement, this role provides a unique chance to thrive in a dynamic and rewarding setting.
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Contact Detail:

The Red Setter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Network like a pro! Get out there and mingle with industry folks. Attend local events, join relevant groups on social media, and don’t be shy to reach out for a chat. You never know who might have the inside scoop on your dream GM role!

✨Tip Number 2

Show off your personality! When you get that interview, let your charisma shine through. Share your passion for hospitality and how you can bring a unique flair to the team. Remember, they’re looking for someone who fits their vibe!

✨Tip Number 3

Do your homework! Research the company and its venues before your interview. Know their menu, their style, and what makes them tick. This will not only impress them but also help you figure out how you can contribute to their success.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our awesome team. Don’t miss out on the chance to join a fun, people-focused environment!

We think you need these skills to ace General Manager

Commercial Acumen
Team Training and Development
Customer Service Skills
Organisational Skills
Communication Skills
Pressure Management
Entrepreneurial Flair
Floor and Bar Experience
Business Knowledge
Leadership Skills
Problem-Solving Skills
Personal License Holder

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of charisma and flair in your writing.

Tailor Your Application: Make sure to tailor your application to the role of General Manager. Highlight your relevant experience and skills that match what we're looking for, like your business savvy and people management abilities.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team.

How to prepare for a job interview at The Red Setter

✨Know the Venue Inside Out

Before your interview, make sure you research The Red Setter and its offerings. Familiarise yourself with their menu, drink selections, and overall vibe. This will not only show your genuine interest but also help you discuss how you can enhance their unique experience.

✨Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've trained and developed teams in the past. Highlight your ability to maintain high standards and customer satisfaction while fostering a fun and engaging work environment.

✨Demonstrate Business Savvy

The role requires strong commercial acumen, so come ready to discuss your understanding of financials and customer satisfaction metrics. Think about how you can contribute to the business's growth and be prepared to share ideas on improving profitability and customer experience.

✨Be Yourself and Have Fun

This company values personality and charisma, so let your true self shine during the interview. Share your passion for the hospitality industry and how you connect with customers and staff alike. Remember, they want someone who can bring energy and enthusiasm to the team!

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