Shift Lead: Flexible Hours & Guest Experience

Shift Lead: Flexible Hours & Guest Experience

Full-Time 10 - 12 £ / hour (est.) No working from home possible
The Red Lion

At a Glance

  • Tasks: Lead a team to deliver excellent guest experiences and manage daily operations.
  • Company: The Red Lion, a friendly pub in Alvechurch with a welcoming atmosphere.
  • Benefits: Flexible hours, 33% dining discount, pension plans, team socials, and free shares.
  • Other info: Perfect for students seeking part-time work with great perks.
  • Why this job: Join a vibrant team and thrive in a fun, social environment.
  • Qualifications: Leadership skills and a passion for customer service.

The predicted salary is between 10 - 12 £ per hour.

The Red Lion in Alvechurch is seeking a Part Time Shift Supervisor who will warmly welcome guests and lead a team focused on excellent service. The position offers flexible shifts to fit your schedule, alongside a 33% dining discount at various brands.

Your responsibilities include managing daily operations, training team members, and maintaining cleanliness and safety standards. With benefits like pension plans, team socials, and even free shares, this role is perfect for someone looking to thrive in a friendly pub environment.

Shift Lead: Flexible Hours & Guest Experience employer: The Red Lion

The Red Lion in Alvechurch is an excellent employer that prioritises a warm and welcoming work culture, making it an ideal place for those who value guest experience and teamwork. With flexible hours, generous dining discounts, and unique benefits like pension plans and free shares, employees are encouraged to grow and thrive in a supportive environment. Join us to be part of a vibrant team that celebrates camaraderie and excellence in service.

The Red Lion

Contact Details:

The Red Lion Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Lead: Flexible Hours & Guest Experience

Tip Number 1

Get to know the pub scene! Familiarise yourself with local pubs and their vibes. This will help you connect with the team and guests during your interview, showing that you're genuinely interested in the role.

Tip Number 2

Practice your people skills! Since this role is all about guest experience, think of examples where you've provided excellent service or led a team. We want to hear those stories when you chat with us!

Tip Number 3

Be ready to discuss flexibility! With flexible hours on offer, be prepared to talk about your availability and how you can adapt to the needs of the pub. It shows you're keen to fit in with the team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!

We think you need these skills to ace Shift Lead: Flexible Hours & Guest Experience

Customer Service
Team Leadership
Operational Management
Training and Development
Cleanliness Standards
Safety Standards
Communication Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest experience and teamwork.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Shift Lead role. We love seeing how you can contribute to our friendly pub environment!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your relevant experience without any fluff!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Red Lion.

How to prepare for a job interview at The Red Lion

Know the Pub Inside Out

Before your interview, make sure you know a bit about The Red Lion and its values. Familiarise yourself with their menu, the atmosphere they promote, and any recent news or events. This shows genuine interest and helps you connect your experience to their specific needs.

Showcase Your Leadership Skills

As a Shift Lead, you'll be managing a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully led a team in the past, handled conflicts, or trained new members. Highlighting these experiences will demonstrate that you're the right fit for the role.

Emphasise Guest Experience

Since the role focuses on guest experience, think of times when you've gone above and beyond for customers. Share stories that illustrate your commitment to excellent service and how you’ve positively impacted guests' experiences. This will resonate well with the interviewers.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in guest satisfaction. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.