At a Glance
- Tasks: Deliver top-notch customer service and create a welcoming atmosphere.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of history.
- Benefits: Enjoy discounts on food, drinks, and hotel stays, plus a fair share of tips.
- Other info: Access to wellbeing support and a range of discounts through JW BenefitHub.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
Position located in Red Lion Withington. Salary £26,052 per year (estimated). Part‑time.
Responsibilities
- Deliver best‑in‑class customer service and tailor the experience to each customer.
- Support teammates across all areas and help wherever needed.
- Know all beers, recommend food and drink, and act as a brand ambassador.
- Maintain a family‑style, welcoming atmosphere.
Qualifications
- Previous experience is not essential, but you should be proactive, supportive and passionate about hospitality.
Benefits
- 30% discount on food and drink across pubs and inns for you and friends and family.
- 50% off food when on shift.
- Discounted stays in our hotels and inns.
- A fair share of tips.
- Annual profit share, ensuring you share in the success of the company.
- Wellbeing support with our Employee Assistant Programme.
- Great opportunities to grow in your role and progress your career.
- Access to JW BenefitHub, giving you a huge range of high‑street and online discounts.
About JW Lees
Proudly family owned and nearly 200 years old, JW Lees is the original modern, traditional brewer in the North West and North Wales, with 150 pubs, inns and hotels. We are passionate about great beer, fantastic food and memorable experiences. Our six values are: Proud, Savvy, Honest, Passionate, Personal, Together.
Bar and Waiting Team Member in Manchester employer: The Red Lion
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering a warm and welcoming atmosphere in our pubs and inns. As a Bar and Waiting Team Member in Withington, you'll enjoy a supportive work culture that values your contributions, alongside fantastic benefits like generous discounts, profit sharing, and opportunities for career progression. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences while enjoying the perks of working in a vibrant hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member in Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Red Lion and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bar and Waiting Team Member in Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Red Lion that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Red Lion.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Red Lion get a sense of who you are beyond your experience!
How to prepare for a job interview at The Red Lion
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Red Lion and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
