At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its vibrant culture.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting career growth as we expand to over 60 locations by 2027.
- Why this job: Be part of a growing team with opportunities for personal and professional development.
- Qualifications: Great interpersonal skills and a passion for excellent service.
The predicted salary is between 13 - 16 € per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Server/Waiter/Waitress in Horsham employer: The Red Deer, Horsham
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion for hospitality thrives. With bespoke training through our Stepping Stones programme and numerous employee benefits including discounts, referral bonuses, and enhanced leave, we are dedicated to fostering growth and recognition within our expanding team. Join us in a supportive community that values your contributions and celebrates your successes as we continue to grow across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Horsham
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our locations, chat with staff, and soak up the atmosphere. This will help you understand what we value and how you can fit in.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to nail down your communication and service techniques. Remember, being a great waiter or waitress is all about making guests feel special.
✨Tip Number 3
Show off your passion for food! Brush up on your knowledge of our menu and be ready to share your favourite dishes during the interview. We love team members who are excited about what we serve.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re genuinely interested in joining the Heartwood family. Don’t forget to follow up after applying!
We think you need these skills to ace Server/Waiter/Waitress in Horsham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love making guests feel special.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match what we’re looking for. If you’ve got great interpersonal skills or experience in a fast-paced environment, shout about it!
Be Yourself:We’re all about personality at Heartwood Collection, so don’t be afraid to let yours come through in your application. Share a bit about who you are and what makes you unique – we love vibrant individuals!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups!
How to prepare for a job interview at The Red Deer, Horsham
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your passion for food and service, which is exactly what Heartwood Collection values.
✨Show Off Your People Skills
Prepare examples of how you've made guests feel special in previous roles. Whether it’s remembering a regular's favourite drink or handling a complaint gracefully, demonstrating your interpersonal skills will resonate well with the interviewers.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd handle certain situations with customers. Practising these scenarios can help you feel more confident and show that you're ready to deliver excellent service.
✨Express Your Passion for Hospitality
Share why you love working in hospitality and what excites you about joining Heartwood Collection. Your enthusiasm can set you apart from other candidates, especially since they’re looking for vibrant individuals who are genuinely passionate about their work.
