Food & Beverage Assistant ***Luxury hotel***
What’s in it for you from day one:
- £13.61 OTE per hour, plus other exciting benefits and perks!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
- Complimentary quality uniform and dry-cleaning services.
We are looking for a Food & Beverage Assistant to join our family! We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
Location: 100 Princes Street, Edinburgh
Employment type: Casual
Working pattern: Up to 5 working days per week depending on business hours. Working a maximum of 8 hour shifts
Key Responsibilities of a Food & Beverage Assistant:
- Creating memorable experience to our guest by using emotional engagement and high attention to details.
- Being familiar with all menus and all products available.
- Cleaning and setting up tables.
- Taking orders for our wonderful guests.
- Making sure that all food service areas are maintained to the highest level of cleanliness and hygiene.
- Assisting with the restaurant within house telephone calls and messages from guests as well as taking reservations to the company standards.
What are we looking for?
- Previous experience in a similar role within a luxury hotel or high-end restaurant environment is preferred.
- Excellent customer service and interpersonal skills, a keen attention to detail, and the ability to handle high-pressure situations with grace.
- A friendly, enthusiastic, and professional with a strong passion for hospitality and ensuring guests have an unforgettable experience.
- Ability to work effectively within a team, collaborating with colleagues across different departments to ensure smooth service and guest satisfaction.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
Food & Beverage Assistant employer: The Red Carnation Hotel Collection
Red Carnation Hotels is an exceptional employer that prioritises the growth and development of its employees through a structured Graduate Management Programme, offering hands-on experience in luxury hospitality across the UK, Ireland, and Switzerland. With a vibrant work culture that celebrates diversity, generous holiday allowances, and numerous perks such as free meals and team-building events, employees are empowered to thrive in their careers while enjoying a supportive and engaging environment.
Contact Details:
The Red Carnation Hotel Collection Recruitment Team
