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- Tasks: Serve guests with food and drinks, ensuring a memorable dining experience.
- Company: Join the award-winning Red Carnation Hotel Collection, known for luxury and exceptional service.
- Benefits: Enjoy 20+ days holiday, service charge, discounts, and paid volunteering days.
- Why this job: Be part of a vibrant team in a prestigious hotel, enhancing your skills in hospitality.
- Qualifications: Previous experience in luxury dining and a passion for customer service are essential.
- Other info: Full-time role with shift work; located in exclusive Mayfair, London.
The predicted salary is between 21318 - 29776 £ per year.
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Incredible Benefits
We are looking for a
Waiter ***luxury hotel***
Incredible Benefits
We are looking for a Waiter to join our family. We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment. This is a full-time role and will be reporting into the Food and Beverage manager.
Location: The Chesterfield Mayfair, London
Employment type: Full-time
Working pattern: Shift work 5 days on 2 days off
Salary: £25,397.00 per annum+ service charge
Red Carnation Hotel Collection is a family-owned hotelier business with 17 stunning properties all over the world.
We are proud to be AA\’s Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.
The Chesterfield Mayfair Hotel part of Red Carnation Hotels is a four star boutique hotel based in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as 7 different events spaces, a Butler’s Restaurant, a Terrace Bar and a Conservatory where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.
Key Responsibilities Of a Waiter
- Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
- Be fully familiar with all menu items and products available to offer informed recommendations and answer guest questions.
- Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
- Engage with guests and provide attentive service, ensuring every experience is memorable.
- Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.
What are we looking for?
- Ability to connect with guests and provide personalised service with a warm, professional attitude.
- A keen eye for detail to ensure high standards of service and presentation are consistently met.
- Collaborative and positive attitude, with the ability to work seamlessly within a team.
- Previous experience in a similar role within a luxury hotel or fine dining setting.
What\’s in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
- Excellent service charge added to your salary every month.
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
- Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
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Waiter employer: The Red Carnation Hotel Collection (Red Carnation Hotels)
Contact Detail:
The Red Carnation Hotel Collection (Red Carnation Hotels) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarise yourself with the Red Carnation Hotels brand and their values. Understanding their commitment to luxury service and attention to detail will help you align your approach during interviews and conversations with staff.
✨Tip Number 2
Network with current or former employees of Red Carnation Hotels. They can provide valuable insights into the company culture and what it takes to succeed in a waiter role, which can give you an edge in your application.
✨Tip Number 3
Prepare to demonstrate your customer service skills in practical scenarios. Think of examples from your past experiences where you provided exceptional service, as this is crucial for a role in a luxury hotel environment.
✨Tip Number 4
Showcase your knowledge of food and beverage pairings. Being able to recommend dishes and drinks confidently can set you apart from other candidates and highlight your suitability for the role.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly in luxury hotels or fine dining settings. Emphasise your customer service skills and any specific achievements that demonstrate your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention why you want to work at The Red Carnation Hotel Collection specifically, and how your values align with their commitment to quality and employee development.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and ability to connect with guests. Provide examples of how you've successfully engaged with customers in previous roles, ensuring they feel valued and attended to.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a luxury hotel environment.
How to prepare for a job interview at The Red Carnation Hotel Collection (Red Carnation Hotels)
✨Know the Menu Inside Out
Familiarise yourself with the menu items and drinks offered at The Chesterfield Mayfair. Being able to confidently discuss the dishes and make recommendations will impress your interviewers and show your commitment to providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you engaged with guests, resolved issues, or went above and beyond to create memorable experiences.
✨Demonstrate Attention to Detail
During the interview, emphasise your keen eye for detail. Discuss how you ensure tables are set up perfectly and how you maintain cleanliness in service areas, as these are crucial in a luxury hotel environment.
✨Exude a Positive Attitude
A collaborative and positive attitude is essential in hospitality. Be sure to convey your enthusiasm for working in a team and your ability to connect with guests, as this aligns with the values of Red Carnation Hotels.
