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- Tasks: Join us as a Night Porter, ensuring guests have a fantastic stay and assisting with their needs.
- Company: The Red Carnation Hotel Collection is a luxury hotel group known for exceptional service and hospitality.
- Benefits: Enjoy 20+ days holiday, discounts on food, and global accommodation rates at our hotels.
- Why this job: Be part of a vibrant team, with opportunities for growth and community involvement through volunteering.
- Qualifications: Previous experience in a luxury hotel is preferred, along with excellent communication skills and reliability.
- Other info: We celebrate diversity and offer a supportive environment for all employees.
The predicted salary is between 27000 - 37800 £ per year.
Overview
Night Porter – 4on 4off role at The Red Carnation Hotel Collection (Red Carnation Hotels) in Edinburgh. Location: 100 Princes Street, Edinburgh. Employment type: Full-time. Working pattern: 4 days on, 4 days off. Salary: £27,000 per annum + service charge. Reports to the Night Manager.
We are looking for an enthusiastic Night Porter to join our team on a full-time basis at the luxury hotel The Red Carnation Hotel Collection (Red Carnation Hotels).
Key Responsibilities
- Ensure guests luggage is delivered correctly
- Provide great knowledge of the hotel and local area
- Assist with reception and concierge requests
- Answer general guest queries
- Prepare and delivering room service orders after Kitchen team has finished for the day
- Ensure the lobby and front area of the hotel is presentable and clean at all times
What are we looking for?
- Previous Night Porter Experience: Ideally within a luxury or five-star hotel setting, with a clear understanding of hotel operations during overnight shifts.
- Excellent Communication Skill.
- Attention to Detail.
- Reliability & Flexibility: Dependable and flexible, able to handle a variety of tasks while maintaining high standards of service.
- A Team Player a to work closely with other departments.
What’s in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 9 bank holidays
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
Equality and Right to Work
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Hospitality
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Night Porter - 4on 4off employer: The Red Carnation Hotel Collection (Red Carnation Hotels)
Contact Detail:
The Red Carnation Hotel Collection (Red Carnation Hotels) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - 4on 4off
✨Tip Number 1
Familiarise yourself with the Red Carnation Hotel Collection and their values. Understanding their commitment to luxury service will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Highlight your previous experience in hospitality, especially in night porter roles or similar positions. Be ready to discuss specific situations where you demonstrated excellent communication skills and attention to detail.
✨Tip Number 3
Prepare to showcase your flexibility and reliability. Think of examples from your past work where you successfully managed multiple tasks during busy periods, as this is crucial for a night porter role.
✨Tip Number 4
Network with current or former employees of Red Carnation Hotels if possible. They can provide insights into the company culture and may even refer you, which can significantly boost your chances of landing the job.
We think you need these skills to ace Night Porter - 4on 4off
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles as a Night Porter or in luxury hotel settings. Emphasise your communication skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel. Mention specific reasons why you want to work at The Red Carnation Hotel Collection and how your skills align with their requirements.
Highlight Relevant Skills: In your application, clearly outline your reliability, flexibility, and ability to work as part of a team. Provide examples of how you've successfully handled various tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Red Carnation Hotel Collection (Red Carnation Hotels)
✨Show Your Enthusiasm
Make sure to express your excitement about the Night Porter role and working at The Red Carnation Hotel Collection. A positive attitude can go a long way in hospitality, so let your passion for providing excellent service shine through.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience as a Night Porter or in similar roles. Highlight specific examples of how you've handled guest requests, maintained hotel standards, and worked collaboratively with other departments.
✨Know the Hotel and Local Area
Research The Red Carnation Hotel Collection and the local area before your interview. Being knowledgeable about the hotel's amenities and nearby attractions will show that you're proactive and genuinely interested in the position.
✨Emphasise Reliability and Flexibility
Since the role requires working 4on 4off shifts, it's important to convey your reliability and flexibility. Share examples of how you've successfully managed varying tasks and schedules in past jobs, ensuring high standards of service.
