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- Tasks: Manage hotel operations at night, ensuring guest satisfaction and team leadership.
- Company: Join Red Carnation Hotels, a family-owned luxury hotel group with award-winning properties worldwide.
- Benefits: Enjoy 20-27 days holiday, discounts on food and accommodation, and paid volunteering days.
- Why this job: Be part of a recognized team that values training, development, and community impact.
- Qualifications: Previous Night Manager experience in luxury hotels, excellent communication, and attention to detail required.
- Other info: Work in a stunning Georgian townhouse in Bloomsbury, London, with vibrant team events.
The predicted salary is between 28000 - 39200 £ per year.
Night Manager 4 on 4 off ***luxury hotel***
Incredible benefits
We are looking for an enthusiastic Night Manager to join our family on a full-time basis. We are looking for someone with previous hotel Night Manager experience with excellent communication skills and strong attention to detail. Someone who has a positive attitude towards training and development and enjoys delivering personalised outstanding service to our guests. This position reports to the Operations Manager and Front of House Manager.
Location: The Montague on the Gardens Hotel, London
Employment type: Full-time
Working pattern: 4 days on 4 days off
Salary: £28,000 per year + service
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world. We are proud to be AA’s Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud of our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellence in employee conditions.
The Montague on the Gardens Hotel, part of the Red Carnation Hotels, is a four-star deluxe hotel located in the heart of London’s elegant Bloomsbury. This Georgian townhouse features 100 individually designed bedrooms and suites, a Leopard Bar, the Blue Door Bistro restaurant, a wood deck terrace and several function rooms. It is famous for al-fresco dining, including an alpine themed Ski Lodge in the winter and a Hawaiian Beach Bar in the summer.
Key Responsibilities as a Night Manager:
- Manage the smooth operation of the hotel during the night
- Compile the daily report and run the night audit
- Lead a professional team ensuring guests are received in the correct manner
- Be responsible for the security and safety of the hotel
- Lead and develop your team
- Bring innovative ideas and experiences that enhance our guests’ stay
What are we looking for?
- Previous Night Manager experience in a hotel, preferably in a luxury environment.
- Excellent communication skills, with the ability to lead a team and interact professionally with guests.
- Strong attention to detail, ensuring accuracy in night audits and reporting.
- A positive and proactive attitude toward training and personal development.
- Ability to maintain high standards of service and security throughout the night shift.
What’s in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
- Professional, award-winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Night Manager employer: The Red Carnation Hotel Collection (Red Carnation Hotels)
Contact Detail:
The Red Carnation Hotel Collection (Red Carnation Hotels) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Make sure to highlight your previous experience as a Night Manager in a luxury hotel setting during the interview. Share specific examples of how you managed operations and ensured guest satisfaction during night shifts.
✨Tip Number 2
Demonstrate your excellent communication skills by engaging with the interviewers confidently. Practice articulating your thoughts clearly, as this role requires leading a team and interacting with guests professionally.
✨Tip Number 3
Show your attention to detail by preparing for questions related to night audits and reporting. Be ready to discuss how you ensure accuracy in these processes and how it impacts overall hotel operations.
✨Tip Number 4
Express your enthusiasm for training and personal development. Share any relevant training experiences you've had and how they have prepared you for this role, aligning with the hotel's commitment to employee growth.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience as a Night Manager in a hotel, especially in a luxury environment. Detail specific responsibilities and achievements that showcase your ability to manage operations smoothly during the night.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively led a team and interacted with guests. Use specific scenarios to illustrate your ability to maintain professionalism and deliver outstanding service.
Demonstrate Attention to Detail: In your application, mention instances where your strong attention to detail has positively impacted night audits or reporting. This will help convey your capability to ensure accuracy and high standards during the night shift.
Express Your Positive Attitude: Convey your enthusiasm for training and personal development in your cover letter. Share how you have embraced learning opportunities in the past and how you plan to contribute to the team's growth at The Montague on the Gardens Hotel.
How to prepare for a job interview at The Red Carnation Hotel Collection (Red Carnation Hotels)
✨Showcase Your Night Manager Experience
Be prepared to discuss your previous experience as a Night Manager in detail. Highlight specific situations where you successfully managed hotel operations during the night, ensuring guest satisfaction and safety.
✨Demonstrate Excellent Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively led a team and interacted with guests in a professional manner.
✨Emphasize Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss how you ensure accuracy in night audits and reporting, and share any innovative ideas you've implemented to enhance guest experiences.
✨Exhibit a Positive Attitude Towards Development
Express your enthusiasm for training and personal development. Share examples of how you've pursued growth in your career and how you plan to contribute to the team's development at The Montague on the Gardens Hotel.
