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- Tasks: Supervise food and beverage services, ensuring excellence and smooth operations.
- Company: Join Red Carnation Hotels, a family-owned luxury hotel group with 18 stunning properties worldwide.
- Benefits: Enjoy 20-27 days holiday, service charge, discounts, and paid volunteering days.
- Why this job: Be part of an award-winning team in a vibrant, inclusive environment focused on guest satisfaction.
- Qualifications: Previous supervisory experience in hospitality, excellent communication skills, and a proactive attitude required.
- Other info: Flexible working hours and opportunities for professional development await you!
The predicted salary is between 24000 - 36000 £ per year.
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Food & Beverage Supervisor*** luxury hotel***
Incredible Benefits
We are looking for a Food & Beverage Supervisor to join our team on a full-time basis. We are looking for someone with previous experience within a Food & Beverage Supervisor role with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. This position reports into the Food & Beverage Manager.
Location: The Rubens at the Palace
Employment type: Full-time
Working pattern : Shift work 5 days on 2 days off
Salary : up to £30,000.00 including service charge
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We are proud to be AA\’s Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.
The Rubens at the Palace Hotel part of the Red Carnation Hotels, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.
Key Responsibilities Of a Food & Beverage Supervisor
- Oversee and ensure the smooth running of breakfast, lunch, afternoon tea, and dinner services.
- Update and maintain the department’s Standard Operating Procedures (SOPs) to ensure consistency and excellence.
- Check all drink orders and deliveries upon receipt to ensure accuracy and quality.
- Familiarise yourself with all daily bookings and guest requirements to facilitate seamless service.
- Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability.
- Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times.
What are we looking for?
- Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting.
- Exceptional communication skills, both verbal and written.
- Strong attention to detail with a commitment to delivering personalised and high-quality service.
- Ability to work well under pressure in a fast-paced environment.
- Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments.
- A positive, proactive attitude with a focus on guest satisfaction.
- Flexibility with working hours, including weekends and evenings.
What\’s in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
- Excellent service charge added to your salary every month.
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
- Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
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Food & Beverage Supervisor employer: The Red Carnation Hotel Collection (Red Carnation Hotels)
Contact Detail:
The Red Carnation Hotel Collection (Red Carnation Hotels) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the Red Carnation Hotels' values and mission. Understanding their commitment to personalised service and high-quality experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Red Carnation Hotels. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your previous experience that demonstrate your leadership skills and ability to handle pressure in a fast-paced environment. This will showcase your suitability for the Food & Beverage Supervisor role.
✨Tip Number 4
Stay updated on industry trends and best practices in food and beverage service. Being knowledgeable about current trends can help you stand out as a candidate who is passionate and informed about the hospitality sector.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage supervision. Emphasise your communication skills, attention to detail, and any previous roles in luxury hotels or high-end dining settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering personalised service. Mention specific experiences that demonstrate your ability to work under pressure and lead a team effectively.
Highlight Relevant Skills: In your application, clearly outline your exceptional communication skills and teamwork abilities. Provide examples of how you've successfully managed service operations in previous roles.
Show Enthusiasm for the Company: Research The Red Carnation Hotel Collection and mention why you want to work there specifically. Highlight their commitment to employee development and community involvement, and express how you align with their values.
How to prepare for a job interview at The Red Carnation Hotel Collection (Red Carnation Hotels)
✨Showcase Your Experience
Make sure to highlight your previous experience as a Food & Beverage Supervisor or in a similar role. Be ready to discuss specific examples of how you've successfully managed service operations and delivered exceptional guest experiences.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you effectively liaise with colleagues and management to ensure smooth service, especially during busy periods.
✨Emphasise Attention to Detail
The job requires strong attention to detail, so be prepared to give examples of how you've maintained high standards in service delivery. Discuss any systems or processes you've implemented to ensure consistency and quality.
✨Exude a Positive Attitude
A proactive and positive attitude is essential in hospitality. During the interview, convey your enthusiasm for guest satisfaction and teamwork. Share instances where your attitude helped resolve challenges or enhance the guest experience.
