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- Tasks: Assist in managing the housekeeping department and ensure high standards of cleanliness.
- Company: Join the award-winning Red Carnation Hotel Collection, a leader in hospitality.
- Benefits: Enjoy 20+ days holiday, service charge, discounts, and professional development opportunities.
- Why this job: Be part of a vibrant team and make a real impact in a stunning hotel environment.
- Qualifications: Strong leadership skills and a keen eye for detail are essential.
- Other info: Experience a supportive culture with monthly recognition events and community volunteering.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Assistant Head Housekeeper role at The Red Carnation Hotel Collection (Red Carnation Hotels).
We are looking for an Assistant Head Housekeeper to join our family on a full-time basis. As an Assistant Head Housekeeper you will be responsible to assist the Head Housekeeper the smooth running of the day-to-day operations of the Housekeeping department in the hotel.
Employment details
Employment type: Full time
Working pattern: 5 days on, 2 days off
Salary: £30,000 per annum + service charge
About The Red Carnation Hotel Collection
The Red Carnation Hotel Collection is recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.
100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh Castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con, including charging points for a variety of devices. The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.
Key responsibilities
- Compile and manage cleaning schedules and weekly staff rotas to ensure efficient departmental operations.
- Monitor and uphold departmental standards with a strong emphasis on attention to detail.
- Train, mentor, and support team members to encourage ongoing development and high performance.
- Collaborate closely with other departments, such as Maintenance, to ensure all operational and cleanliness standards are consistently met.
- Conduct regular stock control procedures to maintain accurate inventory levels and reduce waste.
What we are looking for
- Demonstrates a keen eye for detail and ensures high standards across the department.
- Strong leadership and people management skills.
- Excellent attention to detail.
- Ability to train, motivate, and support team members.
- Strong organisational and time management skills.
What is in it for you
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
- Excellent service charge added to your salary every month.
- Professional, award-winning learning and development opportunities from day one.
- Fantastic referral bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
- Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK.
Location: Edinburgh, Scotland, United Kingdom
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Assistant Head Housekeeper employer: The Red Carnation Hotel Collection (Red Carnation Hotels)
Contact Detail:
The Red Carnation Hotel Collection (Red Carnation Hotels) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Red Carnation Hotel Collection. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you connect better during the conversation.
✨Tip Number 2
Show off your leadership skills! As an Assistant Head Housekeeper, you'll need to demonstrate your ability to manage and motivate a team. Think of examples from your past experiences where you've successfully led a team or improved processes.
✨Tip Number 3
Be ready to discuss attention to detail. In housekeeping, every little thing counts! Prepare to share specific instances where your keen eye for detail made a difference in your previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our family at The Red Carnation Hotels. Don’t miss out!
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Head Housekeeper role. Highlight your experience in housekeeping and any leadership roles you've had, as we love seeing how you can contribute to our team!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, don’t shy away from showcasing specific examples of how you've maintained high standards in previous jobs. We want to see that you take pride in your work!
Be Personable: We’re all about teamwork here at Red Carnation Hotels, so let your personality shine through! Share your passion for hospitality and how you’ve supported and motivated your team in the past.
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at The Red Carnation Hotel Collection (Red Carnation Hotels)
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Assistant Head Housekeeper. Familiarise yourself with cleaning schedules, staff rotas, and how to maintain high standards. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Leadership Skills
Since this role involves training and mentoring team members, be prepared to discuss your leadership style. Think of examples where you've successfully motivated a team or resolved conflicts. This will demonstrate your ability to lead effectively in a busy hotel environment.
✨Attention to Detail is Key
The Red Carnation Hotel Collection prides itself on high standards, so be ready to talk about how you ensure attention to detail in your work. Bring up specific instances where your keen eye for detail made a difference, whether it was in cleanliness or organisation.
✨Be Ready to Collaborate
Collaboration with other departments is crucial in this role. Prepare to discuss how you've worked with different teams in the past, like Maintenance or F&B, to achieve common goals. This will highlight your teamwork skills and adaptability in a dynamic hotel setting.
