Quality Manager
Location: Wrexham
Salary: £45,000 per annum
Benefits
- 20 days annual leave (based on a four-day working week) plus Bank Holidays.
- Annual leave entitlement increasing with length of service.
- Free on-site parking.
- The opportunity to join a global manufacturing business supplying leading OEM customers.
- A varied and rewarding role with opportunities for professional growth and development.
Quality Manager Opportunity - Wrexham
Are you an experienced Quality Manager with a background in manufacturing or automotive environments? Do you thrive on driving continuous improvement, leading quality initiatives, and maintaining industry-leading standards?
Our client, a well-established global manufacturer based in Wrexham, is seeking a proactive and driven Quality Manager to join their team on a permanent basis. This is an excellent opportunity to play a key role in quality performance, customer satisfaction, supplier development, and compliance within a dynamic manufacturing environment.
Key Responsibilities
As Quality Manager, you will be responsible for:
- Managing warranty claims, OKM issues, and returned parts, including root cause analysis, liability assessments, customer communication, and supplier follow-up.
- Leading and managing internal and external 8D investigations, ensuring corrective and preventative actions are effectively implemented.
- Acting as the primary contact for customers and suppliers on all quality-related matters, fostering strong relationships and driving continuous improvement.
- Conducting internal, product, and process audits in line with IATF 16949, ISO 9001, ISO 14001, and ISO 45001 standards.
- Supporting external audits and reducing non-conformances through robust quality systems and controls.
- Managing PPAP activities, sample approvals, product validation, seat requalification testing, and associated documentation.
- Maintaining calibration schedules, controlled documentation, and quality records to ensure compliance with both customer and regulatory requirements.
- Monitoring and reporting key quality metrics, including scrap, rework, warranty performance, OKM data, and KPI reporting.
- Driving continuous improvement initiatives and supporting the ongoing development of the Integrated Management System.
About You
To be successful in this role, you will have:
- A degree in Engineering, Manufacturing, Quality Management, or a related technical discipline, or equivalent industry experience.
- Proven experience within a quality-focused role, ideally within the automotive manufacturing sector.
- Previous leadership or supervisory experience with responsibility for quality performance and improvement activities.
- Strong knowledge of automotive quality tools, processes, and standards.
- Experience conducting audits and managing quality management systems.
- Excellent communication and stakeholder management skills.
- Strong problem-solving and analytical abilities.
- Proficiency in Microsoft Office applications.
- Flexibility and willingness to travel when required.
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Contact Details:
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