At a Glance
- Tasks: Join a dynamic team to support customers and manage sales orders in a fast-paced environment.
- Company: A supportive workplace offering growth and development opportunities.
- Benefits: Competitive salary, pension scheme, 20 days leave, and early finishes on Fridays.
- Other info: Enjoy a friendly atmosphere with ongoing training and career advancement.
- Why this job: Make a real impact by helping customers and enhancing their experience.
- Qualifications: Experience in sales administration or customer service is a plus.
The predicted salary is between 27000 - 27000 £ per year.
- Internal Sales & Office Administrator
- Skelmersdale
- £25,000 - £27,000 per annum (depending on experience)
- Monday to Friday
- Temporary with Permanent Opportunities
We are seeking a motivated and customer-focused internal sales and office administrator to join a busy sales and administration team.
This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment.
The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy.
Key Responsibilities
- Answer incoming telephone calls and respond to customer emails professionally and efficiently.
- Prepare and issue quotations, ensuring timely follow-up of customer enquiries.
- Prioritise customer enquiries and sales orders to meet business requirements.
- Process purchase orders and create customer estimates.
- Arrange deliveries and calculate carriage charges.
- Provide administrative support to managers and assist with day‑to‑day office operations.
- Maintain accurate records, filing systems, and customer information.
- Update company social media platforms and support marketing activities.
- Work closely with warehouse and logistics teams to coordinate customer orders.
- Develop and maintain product knowledge to provide customers with accurate advice and recommendations.
- Resolve customer queries and complaints in a professional manner.
- Support quality procedures and ensure compliance with company standards.
Skills & Requirements
- Experience in sales administration, customer service, or office support.
- Excellent communication and customer service skills.
- Strong organisational skills and attention to detail.
- Ability to prioritise workload and work under pressure.
- Proficient in Microsoft Office, including Outlook, Word, and Excel.
- Good numerical and data‑entry skills.
- Professional telephone manner.
- Knowledge of CRM systems is desirable.
- Positive attitude, flexibility, and a strong work ethic.
Benefits
- Competitive salary based on experience.
- Pension scheme.
- 20 days annual leave plus Bank Holidays.
- Additional holiday period over Christmas.
- Ongoing training and career development opportunities.
- Supportive and friendly working environment.
- Early finish on Fridays.
- Additional Skills / Suitable Job Titles
- Internal Sales Administrator
- Sales Coordinator
- Sales Support Administrator
- Customer Service Administrator
- Office Administrator
- Account Coordinator
- Order Processing Administrator
- Sales Executive
- Customer Support Coordinator
- #J-18808-Ljbffr
Internal Sales & Office Administrator in Skelmersdale employer: The Recruitment Source for Clockwork Organisation
As an HGV Class 2 Refuse Driver with Clockwork Organisation, you'll join a supportive and dedicated recycling team in Newtown, where your contributions to safe waste disposal are valued. Enjoy a stable work environment with daytime hours, opportunities for overtime, and a culture that prioritises teamwork and communication, making it an excellent place for personal and professional growth.
Contact Details:
The Recruitment Source for Clockwork Organisation Recruitment Team
