At a Glance
- Tasks: Join a friendly team to manage sales processes and support smooth operations.
- Company: Established company known for reliable repair and maintenance services.
- Benefits: Competitive salary, full training, and a beautiful rural office space.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Be part of a supportive team and develop your administrative skills.
- Qualifications: Experience in administration and proficiency in Microsoft Office and CRM systems.
£26,000 - £27,000 per annum (depending on skills and abilities)
Commutable from Chester (Eccleston, Tattenhall) and Wrexham (Farndon, Rossett)
Additional benefits:
- Friendly team.
- Rural beautiful office space.
- Full training provided.
The Role:
Our client is a well‑established company who provides a fast and reliable repair and maintenance service supporting their client base nationwide. We are supporting them with their recruitment of a Customer Sales Administrator to join a friendly team.
The responsibilities of the Customer Sales Administrator:
- Process quotations and invoices, ensuring accurate data entry and database updates.
- Raise and manage purchase orders (POs) in line with company procedures.
- Liaise effectively with internal departments, including customer service, to support smooth operations.
- Input and maintain data using Sage and bespoke internal systems.
- Follow up with suppliers to track deliveries and obtain proof of delivery (POD).
- Coordinate with installation teams to ensure completion and collection of signed job sheets.
- Provide general administrative support across the team as required.
The successfully appointed Customer Sales Administrator will have:
- A background in administration.
- The ability to use a CRM system as well as Microsoft packages (Excel, Word, and Outlook).
- Excellent communication skills both written and verbal.
- IT literate.
- Attention to detail.
- Organised and able to work methodically.
Customer Sales Administrator in Chester employer: The Recruitment Source for Clockwork Organisation
Join a well-established company that values its employees and fosters a friendly work environment in a beautiful rural office setting. With full training provided, you will have the opportunity to develop your skills as a Customer Sales Administrator while enjoying a supportive team culture and competitive salary. This role not only offers a chance for personal growth but also allows you to contribute to a fast and reliable service that makes a difference for clients nationwide.
Contact Details:
The Recruitment Source for Clockwork Organisation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Administrator in Chester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Recruitment Source for Clockwork Organisation. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Recruitment Source for Clockwork Organisation before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Sales Administrator in Chester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Recruitment Source for Clockwork Organisation:Your cover letter is your chance to shine! Tell us why you want to work at The Recruitment Source for Clockwork Organisation specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Recruitment Source for Clockwork Organisation!
How to prepare for a job interview at The Recruitment Source for Clockwork Organisation
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
