Workshop Controller

Workshop Controller

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate a team in a busy workshop environment.
  • Company: Join a state-of-the-art workshop in East London with a focus on customer care.
  • Benefits: Enjoy 33 days annual leave, flexible working, and exclusive discounts.
  • Why this job: This role offers excellent career growth and a chance to make a real impact.
  • Qualifications: Must have at least 3 years of supervisory experience in a dealership setting.
  • Other info: Diversity is celebrated here; bring your whole self to work!

The predicted salary is between 36000 - 60000 £ per year.

Are you a team player?

Do you have dealership experience?

Are you able to motivate and support your team?

Do you have a minimum of 3 years supervisory experience?

Are you customer focused and can drive the standard in customer care?

Do you have a proven track record as a Workshop Controller or in a similar role?

Our client is looking for a professional and dedicated Workshop Controller to take the role at their state of the art workshop based in the East London area. Reporting directly to the Service Manager, you will be responsible for planning and coordinating workshop activity to meet customer requirements and maximizing workshop utilization and profitability.

Excellent career move!

Why apply for this Workshop Controller position?

  • Industry leading package
  • 33 days annual leave, in addition to an annual leave purchase & sale scheme
  • Pension Scheme & Life Assurance
  • Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website

Our client is happy to discuss options of flexible working. They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you. This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

To find out more or to apply for this vacancy, email (url removed) or call Daniel directly on (phone number removed).

Workshop Controller employer: The Recruitment Solution

Our client is an exceptional employer, offering a supportive and inclusive work culture that values teamwork and diversity. With a state-of-the-art workshop in East London, employees benefit from an industry-leading package, generous annual leave, and opportunities for personal growth, including a unique volunteer day and flexible working options. Join a company that prioritises customer care and employee well-being, making it a rewarding place to advance your career as a Workshop Controller.
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Contact Detail:

The Recruitment Solution Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workshop Controller

✨Tip Number 1

Make sure to highlight your dealership experience during any conversations you have. This role requires a strong understanding of the industry, so be ready to discuss specific examples of how you've successfully managed workshop activities in the past.

✨Tip Number 2

Demonstrate your leadership skills by preparing to share instances where you've motivated and supported your team. Think about challenges you've faced and how you helped your team overcome them, as this will show your capability as a Workshop Controller.

✨Tip Number 3

Familiarise yourself with the latest trends in customer care within the automotive industry. Being able to discuss how you can drive customer satisfaction and improve service standards will set you apart from other candidates.

✨Tip Number 4

Network with professionals in the automotive sector, especially those who have worked as Workshop Controllers. They can provide insights into the role and may even refer you to opportunities, including the one we have at StudySmarter.

We think you need these skills to ace Workshop Controller

Team Leadership
Dealership Experience
Customer Service Excellence
Workshop Management
Supervisory Skills
Motivational Skills
Planning and Coordination
Profitability Maximisation
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience, especially any supervisory roles and dealership experience. Use specific examples that demonstrate your ability to motivate a team and drive customer care standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Workshop Controller. Mention your proven track record in similar positions and how you can contribute to maximising workshop utilisation and profitability.

Highlight Teamwork Skills: Since the role requires being a team player, emphasise your teamwork skills in both your CV and cover letter. Provide examples of how you've successfully collaborated with others in previous roles.

Showcase Customer Focus: Demonstrate your customer-focused approach by including specific instances where you've improved customer satisfaction or service quality in your past roles. This will align well with the company's emphasis on customer care.

How to prepare for a job interview at The Recruitment Solution

✨Show Your Team Spirit

As a Workshop Controller, being a team player is crucial. Be prepared to share examples of how you've motivated and supported your team in previous roles. Highlight any specific instances where your leadership made a positive impact.

✨Demonstrate Your Dealership Experience

Make sure to discuss your dealership experience in detail. Talk about the specific responsibilities you had and how they relate to the role you're applying for. This will show that you understand the unique challenges and dynamics of a workshop environment.

✨Focus on Customer Care

Customer focus is key in this role. Prepare to discuss how you've driven standards in customer care in your past positions. Share any metrics or feedback that demonstrate your success in enhancing customer satisfaction.

✨Highlight Your Supervisory Skills

With a minimum of 3 years supervisory experience required, be ready to talk about your leadership style. Discuss how you've managed teams, resolved conflicts, and ensured productivity in the workshop. Specific examples will help illustrate your capabilities.

Workshop Controller
The Recruitment Solution
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