At a Glance
- Tasks: Assist in managing the service department and support your team daily.
- Company: Join a leading franchised dealership with a strong brand presence.
- Benefits: Enjoy a competitive salary, performance bonuses, and unique perks like birthday off.
- Other info: Access state-of-the-art resources and training for your professional growth.
- Why this job: Be a brand ambassador while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in a dealership and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Assistant Service Manager
Assist the manager with the day‑to‑day running of the service department, support and advise team members, and act as an ambassador for the brand.
Responsibilities
- Assist the manager on the day‑to‑day running of the department.
- Be on hand to help and advise your team.
- Represent the brand with knowledge, courtesy, outgoingness, resolve, and eagerness to learn.
- Maintain a confident, dynamic, and comfortable presence in the role.
Requirements
- Experience working within a franchised dealership.
- Strong customer service and leadership skills.
- Knowledge of CDK (Kerridge) is an advantage.
Benefits
- Competitive salary package.
- State‑of‑the‑art resources and training.
- Company pension.
- Performance bonus.
- Company benefits scheme.
- Long‑service holiday reward.
- Enhanced family planning policy.
- Share save scheme.
- Birthday off.
Service Team Lead – Brand Advocate & Growth in Stretford employer: The Recruitment Solution
As a Service Team Lead at our franchised dealership, you will thrive in a dynamic work environment that prioritises employee growth and development. We offer a competitive salary package alongside state-of-the-art resources and training, ensuring you have the tools to excel while enjoying unique benefits like a birthday off and a long-service holiday reward. Join us to be part of a supportive team culture where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Service Team Lead – Brand Advocate & Growth in Stretford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they present themselves. This will help you align your answers with their values and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills in mock scenarios. Think about how you'd handle team challenges or customer complaints. Being able to demonstrate your problem-solving abilities will make you stand out as a candidate.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their expectations for the Service Team Lead role or how they measure success. This shows you're proactive and keen to understand how you can contribute.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Team Lead – Brand Advocate & Growth in Stretford
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for our brand shine through. We want to see how you can represent us with knowledge and eagerness to learn, so share any relevant experiences that highlight your passion.
Highlight Your Leadership Skills:As a Service Team Lead, you'll be guiding others. Make sure to showcase your leadership experience in your application. We love to see examples of how you've supported and advised team members in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates align their skills and experiences with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at The Recruitment Solution
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand its values, mission, and what sets it apart in the market. This will help you demonstrate your enthusiasm and ability to represent the brand effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you supported your team members and contributed to their growth, as this aligns perfectly with the role of a Service Team Lead.
✨Familiarise Yourself with CDK (Kerridge)
If you have experience with CDK, be ready to discuss it. If not, take some time to learn the basics. Showing that you're proactive about understanding the tools used in the industry can set you apart from other candidates.
✨Practice Your Customer Service Scenarios
Think of common customer service challenges and how you would handle them. Be prepared to share these scenarios during the interview, showcasing your problem-solving skills and your commitment to excellent customer service.
