Service Advisor

Service Advisor

Hatfield Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, book vehicles, and manage service processes.
  • Company: Join a respected dealer group representing a prestigious automotive brand.
  • Benefits: Enjoy a competitive salary, performance bonuses, and perks like your birthday off!
  • Why this job: Be part of a supportive team with excellent career growth and training opportunities.
  • Qualifications: Main dealer experience and strong customer service skills are essential.
  • Other info: Opportunities available across various prestigious brands in the automotive industry.

The predicted salary is between 28000 - 32000 £ per year.

Salary: £40k – 45k per year + Benefits per annum

Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic brand!

If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Hatfield area.

The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage.

Benefits

  • Fantastic career opportunities
  • State of the art resources and training
  • Company Pension
  • Performance Bonus
  • Company Benefits Scheme
  • Long Service Holiday Reward
  • Enhanced Family Planning Policy
  • Share Save Scheme
  • Your Birthday Off
  • You get to be a part of a terrific brand, who provide you with excellent support
  • Market leading £40,000+ OTE

Service Advisor Responsibilities

  • You will be responsible for meeting and greeting customers into the service reception
  • Booking in vehicles
  • Raising and closing job cards
  • Gaining authorisations for work to be carried out
  • Liaising with the workshop in regards to work in progress
  • Arranging courtesy cars using the one link system
  • Costing, invoicing, customer handovers and up-selling

If you feel this Service Advisor role is of interest please call Daniel Walton today on 0207 998 9939 or send your CV to info@therecruitmentsolution.co.uk alternatively you can call Daniel directly on 07854 966739.

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!

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Service Advisor employer: The Recruitment Solution

Join a prestigious dealer group in Hertfordshire as a Service Advisor, where you will benefit from a supportive work culture and exceptional career growth opportunities. With state-of-the-art resources, a competitive salary of £40k+ OTE, and a range of employee benefits including a performance bonus and enhanced family planning policy, this role offers a rewarding environment for those passionate about customer service and the automotive industry.
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Contact Detail:

The Recruitment Solution Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific systems mentioned in the job description, like RTC, One Link, and Kerridge. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Highlight your customer service skills during any conversations or interviews. Think of specific examples where you’ve gone above and beyond for customers, as this role heavily relies on excellent interpersonal skills.

✨Tip Number 3

Research the dealership and the brand they represent. Understanding their values and what makes them stand out can help you tailor your approach and show genuine interest in being part of their team.

✨Tip Number 4

Network within the automotive industry, especially if you have connections to the dealership or similar brands. A referral from someone within the industry can significantly increase your chances of landing the job.

We think you need these skills to ace Service Advisor

Customer Service Skills
Upselling Techniques
Administration Skills
Main Dealer Experience
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Knowledge of RTC, One Link, and Kerridge Systems
Costing and Invoicing Skills
Ability to Liaise with Workshop Staff
Organisational Skills
Teamwork
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Mention any specific skills related to RTC, One Link, and Kerridge, as these are advantageous for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Use specific examples from your past experiences to demonstrate your upselling skills and how you handle customer interactions.

Highlight Key Responsibilities: In your application, emphasise your familiarity with tasks such as booking in vehicles, raising job cards, and liaising with workshops. This will show that you understand the role and can hit the ground running.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor.

How to prepare for a job interview at The Recruitment Solution

✨Showcase Your Customer Service Skills

As a Service Advisor, excellent customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to create a positive experience for clients.

✨Familiarise Yourself with Relevant Systems

Knowledge of RTC, One Link, and Kerridge can set you apart from other candidates. If you have experience with these systems, be ready to discuss how you've used them effectively in previous roles.

✨Prepare for Upselling Scenarios

Upselling is an important part of the Service Advisor role. Think of instances where you've successfully upsold products or services and be prepared to share these stories during your interview.

✨Research the Company and Brand

Understanding the dealership's brand and values will show your genuine interest in the position. Familiarise yourself with their services, reputation, and any recent news to engage in meaningful conversation during the interview.

Service Advisor
The Recruitment Solution
Location: Hatfield

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