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For Companies At a Glance
- Tasks: Welcome customers, book vehicles, manage job cards, and liaise with the workshop.
- Company: Join a successful dealer group in the automotive industry.
- Benefits: Enjoy great hours, an excellent bonus system, and career growth opportunities.
- Why this job: Be part of a dynamic team in a thriving environment with a focus on customer service.
- Qualifications: Experience as a Service Advisor in the motor trade is essential.
- Other info: Opportunities available across various roles in the motor trade throughout the UK.
The predicted salary is between 24000 - 36000 £ per year.
The Recruitment Solution have an excellent opportunity within this successful dealer group, for an experienced front line Service Advisor with strong customer service skills to join their successful service department. You will be responsible for meeting and greeting customers into the service reception, booking in vehicles, raising and closing job cards, gaining authorisations for work to be carried out, liaising with the workshop in regards to work in progress, arranging courtesy cars using the one link system, costing and invoicing, customer handovers and up selling. It is essential that you possess the relevant Service Advisor experience within the motor trade when applying for this position.
Service Advisor Requirements: The successful candidate will have excellent customer service and administration skills, ideally coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage.
Service Advisor benefits include: You will be offered good working hours, excellent bonus system, great team ethos and career prospects.
If you feel this Service Advisor role is of interest please call Daniel Walton today or send your CV to the provided email. If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful, expanding motor company then apply today!
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, like Kerridge and One Link. Having hands-on experience or even a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter as a Service Advisor. Role-playing with a friend can help you articulate how you'd handle various customer interactions effectively.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have worked as Service Advisors. They can provide insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 4
Research the dealer group you're applying to. Understanding their values, services, and customer base will allow you to tailor your approach during any interviews and demonstrate your genuine interest in the position.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor in the motor trade. Emphasise your customer service skills and any specific software knowledge, such as Kerridge or One Link.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the motor industry. Mention your previous achievements and how they align with the responsibilities of the Service Advisor position.
Highlight Relevant Experience: In your application, clearly outline your experience with booking vehicles, raising job cards, and liaising with workshops. Use specific examples to demonstrate your skills and successes in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at The Recruitment Solution
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your strong customer service skills.
✨Familiarise Yourself with Relevant Systems
Since experience with systems like Kerridge and One Link is advantageous, make sure you understand how these systems work. If you have prior experience, be ready to discuss specific tasks you performed using these tools.
✨Prepare for Role-Specific Scenarios
Think about common scenarios you might face as a Service Advisor, such as booking in vehicles or liaising with the workshop. Practising your responses to these situations can help you feel more confident during the interview.
✨Demonstrate Your Team Spirit
The job description highlights a great team ethos. Be prepared to talk about how you’ve worked effectively within a team in previous roles. Sharing examples of collaboration can show that you’re a good fit for their culture.
