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For Companies At a Glance
- Tasks: Welcome customers, book vehicles, manage job cards, and liaise with the workshop.
- Company: Join a respected dealer group representing a prestigious automotive brand.
- Benefits: Enjoy a £40k+ OTE, performance bonuses, birthday off, and enhanced family planning policies.
- Why this job: Be part of a supportive team with fantastic career growth and state-of-the-art training resources.
- Qualifications: Main dealer experience and strong customer service skills are essential; RTC, One Link, and Kerridge knowledge is a plus.
- Other info: This role offers diverse opportunities in the motor trade across various prestigious brands.
Service Advisors, do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well-respected dealer group and a fantastic, prestige brand! The opportunity is based within their successful dealership in the Hertfordshire area.
The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage.
Why Apply for this Service Advisor vacancy?
- Fantastic career opportunities
- State of the art resources and training
- Company Pension
- Performance Bonus
- Company Benefits Scheme
- Long Service Holiday Reward
- Enhanced Family Planning Policy
- Share Save Scheme
- Your Birthday Off
- You get to be a part of a prestige brand, who provide you with excellent support
- Market leading £40,000+ OTE
Service Advisor Requirements
- You will be responsible for meeting and greeting customers into the service reception
- Booking in vehicles
- Raising and closing job cards
- Gaining authorisations for work to be carried out
- Liaising with the workshop in regards to work in progress
- Arranging courtesy cars using the one link system
- Costing, invoicing, customer handovers and up-selling.
If you feel this Service Advisor role is of interest please call Daniel Walton today or send your CV to the provided email. If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, like RTC, One Link, and Kerridge. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research the prestige brand you'll be working with. Understanding their values, customer service approach, and product offerings can help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 3
Network with current or former Service Advisors in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you prepare better for any interviews or discussions.
✨Tip Number 4
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. This will help you articulate your problem-solving abilities and upselling techniques effectively during the interview process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Mention any specific systems you've used, like RTC, One Link, or Kerridge, as these are advantageous for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Use specific examples from your past roles to demonstrate your skills in upselling and managing customer relationships.
Highlight Key Skills: In your application, emphasise skills that align with the job description, such as communication, organisation, and problem-solving. Make it clear how these skills will help you excel as a Service Advisor.
Follow Up: After submitting your application through our website, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at The Recruitment Solution
✨Showcase Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to create a positive experience for clients.
✨Familiarise Yourself with Relevant Systems
If you have experience with RTC, One Link, and Kerridge, make sure to mention it during the interview. If not, do some research on these systems so you can discuss how you would adapt to using them effectively.
✨Prepare for Upselling Scenarios
Upselling is an important part of the role. Think of situations where you've successfully upsold products or services before. Be ready to share these experiences and how they benefited both the customer and the business.
✨Understand the Prestige Brand
Research the prestige brand you'll be representing. Understand their values, products, and customer expectations. This knowledge will help you align your answers with what the company stands for and show your genuine interest in the role.
