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For Companies At a Glance
- Tasks: Welcome customers, book vehicles, manage job cards, and liaise with the workshop.
- Company: Join a successful dealership in Glasgow with a strong reputation in the automotive industry.
- Benefits: Enjoy uncapped earnings, 33 days leave, pension scheme, gym discounts, and more!
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in customer service.
- Qualifications: Main dealer experience and excellent customer service skills are essential; Kerridge experience is a plus.
- Other info: Opportunities for career growth in various motor trade roles available.
Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful dealership based in the Glasgow area.
The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage.
Service Advisor Benefits include:
- Industry leading package bonus scheme with uncapped earnings and an upsell bonus
- 33 days annual leave in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Childcare voucher scheme
- Cycle to work purchase scheme
- Discounted Gym membership
- Access to Perks at Work discount website
Service Advisor Requirements:
- You will be responsible for meeting and greeting customers into the service reception
- Booking in vehicles
- Raising and closing job cards
- Gaining authorisations for work to be carried out
- Liaising with the workshop in regards to work in progress
- Arranging courtesy cars using the one link system
- Costing, invoicing, customer handovers and up-selling.
To find out more or to apply for this Service Advisor vacancy you can email info@therecruitmentsolution.co.uk or call the office on 0208 133 6158. Alternatively, why not message or WhatsApp Steve directly today on 07548 868290.
Service Advisor employer: The Recruitment Solution
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, like Kerridge and One Link. Having hands-on experience or even a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during any interactions. As a Service Advisor, you'll be the first point of contact for customers, so demonstrating your ability to communicate effectively and handle inquiries will be crucial.
✨Tip Number 3
Network within the automotive industry, especially in the Glasgow area. Attend local events or join online forums where you can connect with professionals who might provide insights or referrals for the role.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to booking in vehicles and liaising with workshops. Being able to demonstrate your problem-solving skills in these areas will show that you're ready for the role.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Advisor. Familiarise yourself with tasks such as customer greeting, booking vehicles, and liaising with the workshop.
Highlight Relevant Experience: In your CV and cover letter, emphasise any main dealer experience you have, along with your customer service and administration skills. Mention specific systems like Kerridge, RTC, and One Link if applicable.
Craft a Compelling Cover Letter: Write a tailored cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Use examples from your past experiences to illustrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at The Recruitment Solution
✨Showcase Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to create a positive experience for clients.
✨Familiarise Yourself with Kerridge and One Link
Since experience with Kerridge and One Link is advantageous, make sure you understand how these systems work. If you have prior experience, be ready to discuss specific tasks you've completed using these tools.
✨Prepare for Technical Questions
You might be asked about vehicle servicing processes or common issues. Brush up on your automotive knowledge so you can confidently answer any technical questions that may arise during the interview.
✨Demonstrate Your Administrative Skills
The role involves booking in vehicles and managing job cards. Be prepared to discuss your organisational skills and any relevant experience you have in administration, as this will be crucial for the position.
