Service Advisor

Service Advisor

Colchester Full-Time 37500 £ / year No home office possible
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At a Glance

  • Tasks: Welcome customers, book vehicles, manage job cards, and liaise with the workshop.
  • Company: Join a respected dealer group known for its progressive culture and support.
  • Benefits: Enjoy a competitive salary, performance bonuses, and perks like your birthday off!
  • Why this job: Be part of a prestigious brand with excellent training and career growth opportunities.
  • Qualifications: Main dealer experience and strong customer service skills are essential.
  • Other info: Opportunities available across various roles in the motor trade.

Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well-respected dealer group and a fantastic brand. If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Colchester area.

The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage.

Why Apply for this Service Advisor vacancy?
  • Fantastic career opportunities
  • State of the art resources and training
  • Company Pension
  • Performance Bonus
  • Company Benefits Scheme
  • Long Service Holiday Reward
  • Enhanced Family Planning Policy
  • Share Save Scheme
  • Your Birthday Off
  • You get to be a part of a prestige brand, who provide you with excellent support
  • Market leading £40,000+ OTE
Service Advisor Requirements
  • You will be responsible for meeting and greeting customers into the service reception
  • Booking in vehicles
  • Raising and closing job cards
  • Gaining authorisations for work to be carried out
  • Liaising with the workshop in regards to work in progress
  • Arranging courtesy cars using the one link system
  • Costing, invoicing, customer handovers and up-selling

If you feel this Service Advisor role is of interest please call Daniel Walton today on 0207 998 9939 or send your CV to info@therecruitmentsolution.co.uk alternatively you can call Daniel directly on 07854 966739.

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!

Service Advisor employer: The Recruitment Solution

Join a progressive and well-respected dealer group in Colchester as a Service Advisor, where you can earn over £40,000 OTE while enjoying a supportive work culture that prioritises employee growth. With state-of-the-art resources, comprehensive training, and a range of benefits including a company pension, performance bonuses, and even your birthday off, this role offers a unique opportunity to thrive within a prestigious brand. Experience a workplace that values your contributions and rewards long service with additional holiday, making it an excellent choice for those seeking meaningful and rewarding employment.
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Contact Detail:

The Recruitment Solution Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific systems mentioned in the job description, like RTC, One Link, and Kerridge. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Think about situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Service Advisor role.

✨Tip Number 3

Network within the automotive industry, especially with professionals who have experience in main dealerships. Attend local automotive events or join online forums to connect with others who can provide insights or even referrals for the position.

✨Tip Number 4

Research the dealership's brand and values thoroughly. Understanding their mission and what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.

We think you need these skills to ace Service Advisor

Customer Service Skills
Upselling Techniques
Administration Skills
Main Dealer Experience
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Knowledge of RTC, One Link and Kerridge Systems
Vehicle Booking and Job Card Management
Costing and Invoicing
Workshop Liaison
Organisational Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Include any specific skills related to RTC, One Link, and Kerridge, as these are advantageous for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention your previous experience in main dealer environments and how it aligns with the responsibilities of a Service Advisor.

Highlight Key Skills: In your application, emphasise your upselling abilities and any experience you have with booking vehicles and liaising with workshops. These skills are crucial for the Service Advisor position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in this role.

How to prepare for a job interview at The Recruitment Solution

✨Showcase Your Customer Service Skills

As a Service Advisor, excellent customer service is key. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, especially in challenging situations.

✨Familiarise Yourself with Relevant Systems

If you have experience with RTC, One Link, or Kerridge, make sure to mention it during the interview. If not, do some research on these systems so you can discuss how you would adapt to using them.

✨Demonstrate Your Upselling Abilities

Upselling is an important part of the role. Think of instances where you've successfully upsold products or services and be ready to explain your approach and the results.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or what success looks like in this position.

Service Advisor
The Recruitment Solution
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