Service Advisor

Service Advisor

Cambridge Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome customers, manage bookings, and ensure top-notch service.
  • Company: Join a respected dealer group with a fantastic sports brand.
  • Benefits: Earn £40k+ OTE, enjoy performance bonuses, and great company perks.
  • Why this job: Be part of a prestigious brand and grow your career in a supportive environment.
  • Qualifications: Experience in customer service and administration; knowledge of RTC and Kerridge is a plus.
  • Other info: Exciting career opportunities and state-of-the-art training resources await you.

The predicted salary is between 28800 - 48000 £ per year.

Service Advisors,

Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic sports brand!

If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Cambridge area.

The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage.

Why Apply for this Service Advisor vacancy?

  • Fantastic career opportunities
  • State of the art resources and training
  • Company Pension
  • Performance Bonus
  • Company Benefits Scheme
  • Long Service Holiday Reward
  • Enhanced Family Planning Policy
  • Share Save Scheme
  • Your Birthday Off
  • You get to be a part of a prestige brand, who provide you with excellent support
  • Market leading £40,000+ OTE

Service Advisor Requirements

  • You will be responsible for meeting and greeting customers into the service reception
  • Booking in vehicles
  • Raising and closing job cards
  • Gaining authorisations for work to be carried out
  • Liaising with the workshop in regards to work in progress
  • Arranging courtesy cars using the one link system
  • Costing, invoicing, customer handovers and up‑selling.

If you feel this Service Advisor role is of interest, please call Daniel Walton today or send your CV to Daniel directly.

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!

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Service Advisor employer: The Recruitment Solution

Join a progressive and supportive dealer group in Cambridge, where you can thrive as a Service Advisor with a market-leading OTE of £40,000+. Enjoy fantastic career opportunities, state-of-the-art resources, and a comprehensive benefits package including a company pension, performance bonuses, and even your birthday off. Be part of a prestigious brand that values employee growth and offers excellent support in a dynamic work culture.
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Contact Detail:

The Recruitment Solution Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows initiative!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios specific to the Service Advisor role. Think about how your experience with RTC, One Link, and Kerridge can shine through in your answers.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. And remember, apply through our website for the best chance!

We think you need these skills to ace Service Advisor

Customer Service
Upselling Skills
Administration Skills
Main Dealer Experience
RTC Experience
One Link System Proficiency
Kerridge Experience
Vehicle Booking
Job Card Management
Costing and Invoicing
Communication Skills
Liaising with Workshop
Courtesy Car Arrangement
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your main dealer experience and customer service skills, as these are key for us. Use specific examples that showcase your upselling and administration abilities.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Let us know why you're passionate about this role and how you can contribute to our team. Mention any experience with RTC, One Link, or Kerridge to give you an edge.

Showcase Your Communication Skills: As a Service Advisor, communication is crucial. In your application, demonstrate your ability to liaise effectively with customers and the workshop. Use clear and concise language to reflect your professionalism.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're tech-savvy!

How to prepare for a job interview at The Recruitment Solution

✨Know Your Stuff

Make sure you brush up on your knowledge of the automotive industry, especially regarding service processes and customer interactions. Familiarise yourself with terms like RTC, One Link, and Kerridge, as these could come up during the interview.

✨Showcase Your Customer Service Skills

As a Service Advisor, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to handle customer queries and complaints effectively.

✨Practice Upselling Techniques

Upselling is a big part of the role, so think about how you can present additional services or products to customers. Prepare a few scenarios where you successfully upsold in previous roles, highlighting your persuasive communication skills.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the dealership's training programmes, team dynamics, or how they measure success in the Service Advisor role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Service Advisor
The Recruitment Solution
Location: Cambridge

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