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- Tasks: Welcome customers, book vehicles, manage job cards, and liaise with the workshop.
- Company: Join a successful dealership in Surrey with a strong reputation in the automotive industry.
- Benefits: Enjoy uncapped earnings, 33 days annual leave, and discounts on services and gym memberships.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and make a social impact through volunteering.
- Qualifications: Main dealer experience and excellent customer service skills are essential; Kerridge experience is a plus.
- Other info: Flexible communication options available for inquiries and applications.
Service Advisors,
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Surrey area.
The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage.
Service Advisor Benefits include:
• Industry leading package bonus scheme with uncapped earnings and an upsell bonus
• 33 days annual leave. in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Childcare voucher scheme
• Cycle to work purchase scheme
• Discounted Gym membership
• Access to Perks at Work discount website
Service Advisor Requirements:
• You will be responsible for meeting and greeting customers into the service reception
• Booking in vehicles
• Raising and closing job cards
• Gaining authorisations for work to be carried out
• Liaising with the workshop in regards to work in progress
• Arranging courtesy cars using the one link system
• Costing, invoicing, customer handovers and up-selling.
To find out more or to apply for this Service Advisor vacancy you can email (url removed) Alternatively, why not message or WhatsApp Steve directly today on (phone number removed).
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Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more
Service Advisor employer: The Recruitment Solution
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the Kerridge system, as it's a key requirement for this role. If you can demonstrate your proficiency in using it during your interview, you'll stand out as a strong candidate.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on excellent communication and rapport-building. Consider role-playing common customer scenarios with a friend to prepare for potential questions.
✨Tip Number 3
Research the dealership's brand and services thoroughly. Being knowledgeable about their offerings will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Tip Number 4
Network with current or former Service Advisors in the industry. They can provide valuable insights into the role and may even offer tips on how to excel in the interview process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any main dealer experience and customer service skills. Mention specific software knowledge like Kerridge, RTC, and One Link to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Service Advisor. Discuss how your skills align with the job requirements and express your enthusiasm for working in the automotive industry.
Highlight Key Skills: In your application, emphasise your administration skills, ability to liaise with customers and workshops, and experience in booking vehicles and managing job cards. These are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for a Service Advisor.
How to prepare for a job interview at The Recruitment Solution
✨Showcase Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to meet and greet customers effectively.
✨Familiarise Yourself with Relevant Software
Since experience with Kerridge, RTC, and One Link is advantageous, make sure you brush up on these systems before the interview. Being able to discuss your familiarity with these tools can set you apart from other candidates.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be ready to discuss how your previous experience aligns with the responsibilities listed, such as booking in vehicles and liaising with the workshop. This shows that you are prepared and genuinely interested in the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready for the interviewer can show your enthusiasm for the position. Ask about the team dynamics, training opportunities, or the dealership's approach to customer service. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
