At a Glance
- Tasks: Welcome customers, book vehicles, and manage service requests in a dynamic dealership.
- Company: Join a leading dealership in the Heathrow area with a vibrant team culture.
- Benefits: Enjoy a competitive salary, bonus scheme, 33 days leave, and discounts on services.
- Other info: Opportunities for career growth in a thriving automotive environment.
- Why this job: Make a difference in customer experiences while earning uncapped bonuses and enjoying great perks.
- Qualifications: Experience in customer service and administration, preferably with Kerridge and RTC knowledge.
Service Advisors, interested in earning a market leading salary. Working as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful dealership based in the Heathrow area.
The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage.
Service Advisor Benefits include:
- Industry leading package bonus scheme with uncapped earnings and an upsell bonus
- 33 days annual leave in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Childcare voucher scheme
- Cycle to work purchase scheme
- Discounted Gym membership
- Access to Perks at Work discount website
Service Advisor Requirements:
- You will be responsible for meeting and greeting customers into the service reception
- Booking in vehicles
- Raising and closing job cards
- Gaining authorisations for work to be carried out
- Liaising with the workshop in regards to work in progress
- Arranging courtesy cars using the one link system
- Costing, invoicing, customer handovers and up-selling.
To find out more or to apply for this Service Advisor vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed).
Service Advisor in Hayes employer: The Recruitment Solution
Join a prestigious luxury brand team in Leicester, where your passion for the automotive trade will be rewarded with uncapped earnings and a market-leading salary. Our supportive work culture fosters professional growth through state-of-the-art resources and comprehensive training, making it an excellent environment for ambitious sales executives looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Hayes
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Recruitment Solution. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Recruitment Solution before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Service Advisor in Hayes
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Recruitment Solution:Your cover letter is your chance to shine! Tell us why you want to work at The Recruitment Solution specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Recruitment Solution!
How to prepare for a job interview at The Recruitment Solution
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
