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- Tasks: Build rapport with customers and advise on automotive repairs over the phone.
- Company: Dynamic automotive servicing company in Enfield with a fun, supportive culture.
- Benefits: Lucrative salary package of £60k+ OTE with uncapped earning potential.
- Why this job: Enjoy a rewarding role without the pressures of face-to-face interactions.
- Qualifications: Experience as a Service Advisor and strong communication skills.
- Other info: Monday to Friday role with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic automotive servicing company in Enfield is seeking an experienced Service Advisor for a Monday to Friday role. This position offers a lucrative salary package of £60k+ OTE with uncapped earning potential, and the role is conducted exclusively over the phone.
Responsibilities include:
- Building rapport with customers
- Advising customers on additional repairs
The working environment is fun and supportive, encouraging strong customer relationships without the pressures of a customer-facing position.
Phone‐Only Service Advisor – Weekdays, £60k+ OTE in Enfield employer: The Recruitment Solution
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phone‐Only Service Advisor – Weekdays, £60k+ OTE in Enfield
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some knowledge about their services to impress them.
✨Tip Number 2
Practice your phone skills! Since this role is all about phone interactions, make sure you’re comfortable chatting and building rapport over the phone. Try role-playing with a friend to get the hang of it.
✨Tip Number 3
Be ready to showcase your experience! Think of specific examples from your past roles where you’ve successfully advised customers or handled tricky situations. This will help you stand out during the conversation.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate. It shows you’re keen and makes it easier for us to connect with you quickly.
We think you need these skills to ace Phone‐Only Service Advisor – Weekdays, £60k+ OTE in Enfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Service Advisor role. Highlight your experience in customer service and any relevant skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The Recruitment Solution
✨Know Your Stuff
Make sure you brush up on your automotive knowledge. Understand common repairs and services so you can confidently advise customers. This will show the interviewer that you're not just a people person, but also knowledgeable in the field.
✨Practice Your Phone Skills
Since this role is phone-only, practice your phone etiquette. Record yourself answering common customer queries or role-play with a friend. Focus on clarity, tone, and building rapport over the phone to demonstrate your communication skills.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you've successfully built relationships with customers. Highlight how you handled difficult situations and turned them into positive experiences. This will illustrate your ability to thrive in a supportive environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific customer situations, such as advising on additional repairs. This will help you showcase your problem-solving skills and customer-first mindset.
