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For Companies At a Glance
- Tasks: Meet and greet customers, book vehicles, and manage service reception.
- Company: Progressive dealer group specialising in luxury brands.
- Benefits: Competitive salary, performance bonuses, and enhanced family planning policy.
- Other info: Enjoy perks like birthday off and long service holiday rewards.
- Why this job: Join a supportive team with fantastic career opportunities and state-of-the-art resources.
- Qualifications: Main dealer experience and excellent customer service skills required.
The predicted salary is between 40000 - 42000 £ per year.
Salary: £40k - 42k per year + Benefits per annum
This Service Advisor role is based at a progressive, supportive dealer group that specialises in a luxury brand, located in Leigh on Sea. The ideal candidate will have main dealer experience, excellent customer service, upselling and administration skills. Experience with RTC, One Link and Kerridge is a distinct advantage.
Why Apply for this Service Advisor vacancy?
- Fantastic career opportunities
- State of the art resources and training
- Company Pension
- Performance Bonus
- Company Benefits Scheme
- Long Service Holiday Reward
- Enhanced Family Planning Policy
- Share Save Scheme
- Birthday Off
- Participation in a luxury brand
- Market leading £40,000+ OTE
Service Advisor Requirements
- Responsible for meeting and greeting customers into the service reception
- Booking in vehicles
- Raising and closing job cards
- Gaining authorisations for work to be carried out
- Liaising with the workshop regarding work in progress
- Arranging courtesy cars using the one link system
- Costing, invoicing, customer handovers and up‐selling
Service Advisor in Colchester employer: The Recruitment Solution
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Colchester
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and the luxury brand they represent. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the dealership. Role-play common scenarios with friends or family to boost your confidence and refine your upselling techniques.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your main dealer experience and any relevant skills like customer service and upselling. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with RTC, One Link, or Kerridge if you have it, and show us your passion for the luxury brand.
Show Off Your Customer Service Skills: In your application, don’t forget to showcase your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past. We love candidates who put customers first!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at The Recruitment Solution
✨Know Your Stuff
Make sure you brush up on your knowledge of the luxury brand and the specific services they offer. Familiarise yourself with RTC, One Link, and Kerridge, as these systems are crucial for the role. Being able to discuss how you've used similar tools in the past will show you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to meet a customer's needs or successfully upsold a service. This will demonstrate your ability to connect with clients and enhance their experience.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for service advisors, such as how you handle difficult customers or manage multiple tasks. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress to Impress
Since this is a role within a luxury brand, make sure you dress smartly for the interview. A polished appearance shows that you understand the brand's image and are serious about the position. Remember, first impressions count!