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- Tasks: Lead and motivate a team in a dynamic automotive environment.
- Company: Join a successful global automotive group with growth opportunities.
- Benefits: Enjoy 33 days off, exclusive discounts, and flexible working options.
- Why this job: Make an impact while developing your career in a supportive culture.
- Qualifications: Experience as an Aftersales/Service Manager is essential.
- Other info: Open to applicants within commuting distance of Borehamwood.
We have a rare opportunity for an experienced Aftersales/Service Manager to join a successful, global automotive group. You will broaden your experience, and with the right support from the group, you will be able to progress as high as you can aim!
Aftersales Manager Benefits:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with the company pension scheme
- Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with the cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with the company share purchase plan
- Keep learning and growing with the training and development opportunities for everyone
- Life assurance with the option to increase cover
- They are open to flexible working options
Aftersales Managers duties include:
- Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
- Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
- Oversee the service department, managing resource levels and productivity
- Accurately produce dealership reporting, in line with group reporting frameworks
- Support the dealership to consistently achieve high levels of customer satisfaction
If you are a successful Aftersales/Service Manager who lives within commuting distance of Borehamwood, please apply today!
Aftersales Manager employer: The Recruitment Solution
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Network with professionals in the automotive industry, especially those who have experience in aftersales management. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Research the specific automotive group you’re applying to. Understanding their values, culture, and recent achievements can help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Think of specific examples from your past experiences that showcase your ability to drive performance and manage underperformance effectively.
✨Tip Number 4
Familiarise yourself with the latest customer satisfaction metrics and reporting frameworks used in the automotive industry. Being able to speak knowledgeably about these will set you apart as a candidate who is ready to hit the ground running.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aftersales management. Focus on your leadership skills, ability to drive performance, and any achievements in customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention specific examples of how you've successfully managed teams and improved service departments in the past.
Highlight Relevant Skills: In your application, emphasise key skills such as team management, reporting accuracy, and customer service excellence. Use specific metrics or examples to demonstrate your capabilities.
Follow Application Instructions: Ensure you follow the application instructions carefully. If the company requests specific documents or formats, make sure to comply to show your attention to detail.
How to prepare for a job interview at The Recruitment Solution
✨Research the Company
Before your interview, take some time to learn about the automotive group you're applying to. Understand their values, mission, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Leadership Questions
As an Aftersales Manager, you'll need to demonstrate your leadership skills. Be ready to discuss your experience in managing teams, driving performance, and handling underperformance. Use specific examples from your past roles to illustrate your points.
✨Showcase Customer Satisfaction Focus
Customer satisfaction is key in this role. Prepare to talk about how you've previously ensured high levels of customer satisfaction in your service department. Highlight any strategies you've implemented that led to positive outcomes.
✨Discuss Your Reporting Skills
The job involves producing dealership reports, so be prepared to discuss your experience with data analysis and reporting frameworks. Mention any tools or software you've used and how you've leveraged data to drive improvements in service operations.
