At a Glance
- Tasks: Welcome customers, manage bookings, and ensure top-notch service in a luxury dealership.
- Company: Join a respected dealer group known for its progressive culture and luxury brand.
- Benefits: Earn £40k OTE, enjoy a company pension, performance bonuses, and your birthday off!
- Other info: Explore various roles in the motor trade across the UK with great career growth opportunities.
- Why this job: Be part of a luxury brand and enhance your career with excellent training and support.
- Qualifications: Experience in customer service and administration; familiarity with RTC and One Link is a plus.
The predicted salary is between 30000 - 35220 £ per year.
Do you want to earn 40k OTE working as a Service Advisor? Working with a progressive, supportive and well-respected dealer group and a fantastic luxury brand! The opportunity is based within their successful dealership in the Kent area.
The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage.
Why Apply for this Service Advisor vacancy?
- Fantastic career opportunities
- State of the art resources and training
- Company Pension
- Performance Bonus
- Company Benefits Scheme
- Long Service Holiday Reward
- Enhanced Family Planning Policy
- Share Save Scheme
- Your Birthday Off
- You get to be a part of a luxury brand, who provide you with excellent support
- Market leading £40,000 OTE
Service Advisor Requirements
- You will be responsible for meeting and greeting customers into the service reception
- Booking in vehicles
- Raising and closing job cards
- Gaining authorisations for work to be carried out
- Liaising with the workshop in regards to work in progress
- Arranging courtesy cars using the one link system
- Costing, invoicing, customer handovers and up-selling.
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!
Service Advisor in Sidcup employer: THE RECRUITMENT SOLUTION LTD
Join a prestigious luxury brand as a Service Advisor in Kent, where you will benefit from a supportive work culture and exceptional career growth opportunities. With a competitive OTE of £40,000, state-of-the-art resources, and a comprehensive benefits package including a company pension, performance bonuses, and even your birthday off, this role offers a rewarding environment for those passionate about customer service and the automotive industry.
Contact Details:
THE RECRUITMENT SOLUTION LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Sidcup
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at THE RECRUITMENT SOLUTION LTD. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like THE RECRUITMENT SOLUTION LTD before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Service Advisor in Sidcup
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to THE RECRUITMENT SOLUTION LTD:Your cover letter is your chance to shine! Tell us why you want to work at THE RECRUITMENT SOLUTION LTD specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at THE RECRUITMENT SOLUTION LTD!
How to prepare for a job interview at THE RECRUITMENT SOLUTION LTD
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
