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- Tasks: Manage multiple client projects while delivering exceptional customer service.
- Company: Join a dynamic team in a fast-paced client services department.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Perfect for those who thrive on multitasking and enjoy client interaction.
- Qualifications: Experience in project management and strong communication skills required.
- Other info: Opportunity to grow your career in a vibrant and collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
This is a great opportunity for an experienced client facing project/account manager, with strong project management skills, looking for their next career move to work in our client services department. We are looking for someone who has worked in a similar type of role, ideally from a POS background.
The role heavily involves internal project management and administration of up to 30 projects at any one time, with an average of 15-20. The ideal candidate will have experience in managing this type of workload.
Your role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment. On a daily basis you will be required to manage new client briefs, understand them and prepare them, to be presented into the business for processing through various departments. You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing and despatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects. You will be involved in all aspects of the project management cycle, from start to finish.
Candidate specification:
- Have good interpersonal skills.
- Have excellent time management / multi-tasking skills / able to prioritise effectively.
- Have excellent reporting skills.
- Have excellent IT skills (MS Office).
- Be comfortable building and maintaining effective client and internal relationships.
- Have exemplary levels of attention to detail.
- Have strong written and verbal communication skills.
- Be target driven with an ability to work independently and efficiently.
- Be methodical, precise and be able to maintain accurate record systems and report accordingly.
- Good numeracy skills.
Client Services Manager / Project Manager in Whetstone employer: The Recruitment Orchard
Contact Detail:
The Recruitment Orchard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager / Project Manager in Whetstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Client Services Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and client services. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple projects simultaneously. Highlight your time management techniques and how you keep clients informed throughout the process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and working in a fast-paced environment.
We think you need these skills to ace Client Services Manager / Project Manager in Whetstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Manager / Project Manager role. Highlight your project management experience and any relevant skills from your POS background that align with what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and attention to detail. Explain why you're excited about this opportunity and how you can deliver outstanding customer service.
Showcase Your Multi-Tasking Skills: Since you'll be managing multiple projects, it's crucial to demonstrate your time management and multi-tasking abilities. Include examples in your application that show how you've successfully handled similar workloads in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at The Recruitment Orchard
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of projects the company handles. Be ready to discuss how your previous experience aligns with managing multiple projects simultaneously, especially in a fast-paced environment.
✨Showcase Your Communication Skills
Since the role involves delivering outstanding customer service, prepare examples that highlight your strong verbal and written communication skills. Think of situations where you effectively managed client expectations or resolved issues through clear communication.
✨Demonstrate Your Time Management Prowess
Be prepared to discuss how you prioritise tasks and manage your time effectively. You might want to share specific strategies or tools you use to keep track of multiple projects and ensure deadlines are met without compromising quality.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this role. Bring examples of how your meticulous nature has positively impacted project outcomes. Whether it’s through accurate reporting or maintaining precise records, show them you can be their go-to person for quality assurance.
