Client Services Manager in Telford

Client Services Manager in Telford

Telford Full-Time 30000 - 40000 £ / year (est.) No home office possible
Go Premium
The Recruitment Orchard

At a Glance

  • Tasks: Manage client relationships and coordinate exciting retail projects from start to finish.
  • Company: Fast-growing, creative manufacturer specialising in bespoke retail displays.
  • Benefits: Supportive team, dynamic environment, and opportunities for personal growth.
  • Other info: No two days are the same; your ideas will be valued!
  • Why this job: Be at the heart of innovative projects that bring brands to life.
  • Qualifications: Experience in client management and strong organisational skills required.

The predicted salary is between 30000 - 40000 £ per year.

Our client is a fast-growing, creative manufacturer specialising in bespoke permanent POS retail displays, eye-catching window installations, and immersive pop-up spaces. Their work brings brands to life in-store, and they're proud to partner with clients who expect both innovation and excellence. They are now looking for a talented, client-focused Project/Account Manager to join their team and play a key role in delivering outstanding retail experiences.

This is a full-time, on-site position based in Leicester. If you have experience in a similar role—ideally within the POS or retail display industry—and enjoy balancing client relationships with hands-on project coordination, this could be a great fit.

You’ll be at the heart of operations, managing multiple projects from brief through to delivery, ensuring everything runs smoothly while keeping clients informed and confident every step of the way.

What You’ll Be Doing

You’ll build strong relationships with clients by delivering exceptional service, clear communication, and a sharp eye for detail in a fast-paced environment. Your day-to-day will include:

  • Managing incoming client briefs and translating them into clear, actionable plans for internal teams
  • Coordinating multiple projects across estimating, development, manufacturing, and dispatch stages
  • Keeping clients regularly updated on progress and timelines
  • Collaborating closely with internal departments to ensure seamless delivery
  • Occasionally visiting client offices for meetings and project briefings

From initial concept to final delivery, you’ll play a key role in bringing each project to life.

What We’re Looking For

We’re looking for someone who is organised, proactive, and confident working with both clients and internal teams. You’ll ideally have:

  • Strong interpersonal and relationship-building skills
  • Excellent time management and the ability to prioritise multiple projects
  • A high level of attention to detail and accuracy
  • Confident written and verbal communication skills
  • Solid IT skills, including MS Office and Excel
  • A full, clean driving licence
  • A methodical approach with strong reporting and record-keeping abilities
  • Good numeracy skills and a target-driven mindset
Why Join Us?

You’ll be joining a supportive, growing team where your contribution is valued, your ideas are heard, and no two days are the same. If you enjoy working in a dynamic environment and take pride in delivering exceptional work, we’d love to hear from you.

Client Services Manager in Telford employer: The Recruitment Orchard

Join a vibrant and innovative team in Leicester, where your role as a Client Services Manager will be pivotal in crafting exceptional retail experiences. Our company fosters a collaborative work culture that values creativity and initiative, offering ample opportunities for professional growth and development. With a focus on client satisfaction and a dynamic environment, you'll find your contributions are not only recognised but celebrated.
The Recruitment Orchard

Contact Detail:

The Recruitment Orchard Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Manager in Telford

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail display industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and their projects. Familiarise yourself with their work in POS displays and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.

✨Tip Number 3

Showcase your project management skills! Be ready to discuss specific examples of how you've successfully managed client relationships and coordinated projects in the past. Highlighting your attention to detail and ability to juggle multiple tasks will impress potential employers.

✨Tip Number 4

Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative to connect with us directly. It shows you're genuinely interested in joining our team and making an impact.

We think you need these skills to ace Client Services Manager in Telford

Client Relationship Management
Project Coordination
Attention to Detail
Communication Skills
Time Management
Organisational Skills
Interpersonal Skills
IT Skills
MS Office
Excel
Numeracy Skills
Reporting and Record-Keeping
Proactivity
Target-Driven Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Services Manager role. Highlight your project management experience and any relevant work in the POS or retail display industry to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client relationships and project coordination. Tell us why you’re excited about this role and how you can contribute to our team.

Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. This will demonstrate your attention to detail and professionalism right from the start.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at The Recruitment Orchard

✨Know the Company Inside Out

Before your interview, take some time to research the company thoroughly. Understand their products, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.

✨Showcase Your Project Management Skills

Since the role involves managing multiple projects, be ready to discuss your experience in project coordination. Prepare specific examples of how you've successfully managed client briefs and ensured smooth delivery in past roles. Highlight your organisational skills and attention to detail.

✨Demonstrate Strong Communication Abilities

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you keep clients informed and engaged throughout a project. Use examples that showcase your interpersonal skills and ability to build strong relationships.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.

Client Services Manager in Telford
The Recruitment Orchard
Location: Telford
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>