At a Glance
- Tasks: Manage client relationships and coordinate exciting retail projects from start to finish.
- Company: Fast-growing, creative manufacturer specialising in bespoke retail displays.
- Benefits: Supportive team, dynamic environment, and opportunities for personal growth.
- Other info: No two days are the same; your ideas will be valued!
- Why this job: Be at the heart of innovative projects that bring brands to life.
- Qualifications: Experience in client management and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Our client is a fast-growing, creative manufacturer specialising in bespoke permanent POS retail displays, eye-catching window installations, and immersive pop-up spaces. Their work brings brands to life in-store, and they're proud to partner with clients who expect both innovation and excellence. They are now looking for a talented, client-focused Project/Account Manager to join their team and play a key role in delivering outstanding retail experiences.
The Role
This is a full-time, on-site position based in Leicester. If you have experience in a similar role—ideally within the POS or retail display industry—and enjoy balancing client relationships with hands-on project coordination, this could be a great fit. You’ll be at the heart of operations, managing multiple projects from brief through to delivery, ensuring everything runs smoothly while keeping clients informed and confident every step of the way.
What You’ll Be Doing
- Managing incoming client briefs and translating them into clear, actionable plans for internal teams
- Coordinating multiple projects across estimating, development, manufacturing, and dispatch stages
- Keeping clients regularly updated on progress and timelines
- Collaborating closely with internal departments to ensure seamless delivery
- Occasionally visiting client offices for meetings and project briefings
From initial concept to final delivery, you’ll play a key role in bringing each project to life.
What We’re Looking For
We’re looking for someone who is organised, proactive, and confident working with both clients and internal teams. You’ll ideally have:
- Strong interpersonal and relationship-building skills
- Excellent time management and the ability to prioritise multiple projects
- A high level of attention to detail and accuracy
- Confident written and verbal communication skills
- Solid IT skills, including MS Office and Excel
- A full, clean driving licence
- A methodical approach with strong reporting and record-keeping abilities
- Good numeracy skills and a target-driven mindset
Why Join Us?
You’ll be joining a supportive, growing team where your contribution is valued, your ideas are heard, and no two days are the same. If you enjoy working in a dynamic environment and take pride in delivering exceptional work, we’d love to hear from you.
Client Services Manager in Leicester employer: THE RECRUITMENT ORCHARD
Join a vibrant and innovative team in Leicester, where your role as a Client Services Manager will be pivotal in crafting exceptional retail experiences. Our company fosters a collaborative work culture that values creativity and initiative, offering ample opportunities for professional growth and development. With a focus on client relationships and project excellence, you'll thrive in an environment that celebrates your contributions and encourages you to bring your ideas to life.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re genuinely interested in their work and how you can contribute to their success. Tailor your responses to highlight your relevant experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits for a Client Services Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your commitment to joining our awesome team.
We think you need these skills to ace Client Services Manager in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in client services and project management. We want to see how your skills align with the role of Client Services Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves a lot of client interaction, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe even share an example of how you’ve successfully managed client relationships in the past.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple projects without breaking a sweat. In your application, mention specific tools or methods you use to stay organised and manage your time effectively. This will show us you’re ready for the fast-paced environment we thrive in!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at THE RECRUITMENT ORCHARD
✨Know the Company Inside Out
Before your interview, take some time to research the company’s projects and values. Understanding their bespoke POS displays and immersive installations will help you connect your experience to their needs, showing that you're genuinely interested in what they do.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed multiple projects in the past. Highlight your organisational skills and how you kept clients informed throughout the process. This will demonstrate your ability to handle the fast-paced environment they thrive in.
✨Emphasise Communication and Relationship Building
Since the role involves strong client relationships, prepare to talk about how you've successfully built rapport with clients in previous roles. Share anecdotes that illustrate your clear communication style and how it led to successful project outcomes.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their approach to client feedback or how they measure success in their projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.