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For Companies At a Glance
- Tasks: Manage client relationships and coordinate exciting retail projects from start to finish.
- Company: Fast-growing creative manufacturer specialising in bespoke retail displays.
- Benefits: Supportive team, dynamic environment, and opportunities for personal growth.
- Other info: No two days are the same; your ideas will be valued!
- Why this job: Be at the heart of innovative projects that bring brands to life.
- Qualifications: Experience in client management and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a fast-growing, creative manufacturer specialising in bespoke permanent POS retail displays, eye-catching window installations, and immersive pop-up spaces. Their work brings brands to life in-store, and they're proud to partner with clients who expect both innovation and excellence. They are now looking for a talented, client-focused Project/Account Manager to join their team and play a key role in delivering outstanding retail experiences.
The Role
This is a full-time, on-site position based in Leicester. If you have experience in a similar role—ideally within the POS or retail display industry—and enjoy balancing client relationships with hands-on project coordination, this could be a great fit. You’ll be at the heart of operations, managing multiple projects from brief through to delivery, ensuring everything runs smoothly while keeping clients informed and confident every step of the way.
What You’ll Be Doing
- Managing incoming client briefs and translating them into clear, actionable plans for internal teams
- Coordinating multiple projects across estimating, development, manufacturing, and dispatch stages
- Keeping clients regularly updated on progress and timelines
- Collaborating closely with internal departments to ensure seamless delivery
- Occasionally visiting client offices for meetings and project briefings
From initial concept to final delivery, you’ll play a key role in bringing each project to life.
What We’re Looking For
We’re looking for someone who is organised, proactive, and confident working with both clients and internal teams. You’ll ideally have:
- Strong interpersonal and relationship-building skills
- Excellent time management and the ability to prioritise multiple projects
- A high level of attention to detail and accuracy
- Confident written and verbal communication skills
- Solid IT skills, including MS Office and Excel
- A full, clean driving licence
- A methodical approach with strong reporting and record-keeping abilities
- Good numeracy skills and a target-driven mindset
Why Join Us?
You’ll be joining a supportive, growing team where your contribution is valued, your ideas are heard, and no two days are the same. If you enjoy working in a dynamic environment and take pride in delivering exceptional work, we’d love to hear from you.
Client Services Manager in Hemel Hempstead employer: The Recruitment Orchard
Contact Detail:
The Recruitment Orchard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail display industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to someone at a company you’re interested in.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their recent work and think about how your skills can contribute to their success. This will show them you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Client Services Manager, you'll need to convey ideas clearly and confidently. Try mock interviews with friends or family to refine your pitch and get comfortable discussing your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Services Manager in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Services Manager role. Highlight your project management experience and any relevant work in the POS or retail display industry to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client relationships and project coordination. Tell us why you’re excited about this role and how you can contribute to our team.
Show Off Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. We want to see your confident written communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Recruitment Orchard
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Project Management Skills
Since the role involves managing multiple projects, be ready to discuss your experience in project coordination. Prepare specific examples of how you've successfully managed client briefs and ensured smooth delivery in past roles. Highlight your organisational skills and attention to detail.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you keep clients informed and engaged throughout a project. Use examples that showcase your interpersonal skills and ability to build strong relationships.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.