Client Services Manager in Cardiff

Client Services Manager in Cardiff

Cardiff Full-Time 30000 - 40000 £ / year (est.) On-site
T

At a Glance

  • Tasks: Manage client relationships and coordinate exciting retail projects from start to finish.
  • Company: Fast-growing creative manufacturer specialising in bespoke retail displays.
  • Benefits: Supportive team, dynamic environment, and opportunities for personal growth.
  • Other info: No two days are the same in this vibrant workplace!
  • Why this job: Be at the heart of innovative projects that bring brands to life.
  • Qualifications: Experience in client management and strong organisational skills.

The predicted salary is between 30000 - 40000 £ per year.

Our client is a fast-growing, creative manufacturer specialising in bespoke permanent POS retail displays, eye-catching window installations, and immersive pop-up spaces. Their work brings brands to life in-store, and they are proud to partner with clients who expect both innovation and excellence. They are now looking for a talented, client-focused Project/Account Manager to join their team and play a key role in delivering outstanding retail experiences.

The Role

This is a full-time, on-site position based in Leicester. If you have experience in a similar role—ideally within the POS or retail display industry—and enjoy balancing client relationships with hands-on project coordination, this could be a great fit. You’ll be at the heart of operations, managing multiple projects from brief through to delivery, ensuring everything runs smoothly while keeping clients informed and confident every step of the way.

What You’ll Be Doing

  • Managing incoming client briefs and translating them into clear, actionable plans for internal teams
  • Coordinating multiple projects across estimating, development, manufacturing, and dispatch stages
  • Keeping clients regularly updated on progress and timelines
  • Collaborating closely with internal departments to ensure seamless delivery
  • Occasionally visiting client offices for meetings and project briefings

From initial concept to final delivery, you’ll play a key role in bringing each project to life.

What We’re Looking For

We’re looking for someone who is organised, proactive, and confident working with both clients and internal teams. You’ll ideally have:

  • Strong interpersonal and relationship-building skills
  • Excellent time management and the ability to prioritise multiple projects
  • A high level of attention to detail and accuracy
  • Confident written and verbal communication skills
  • Solid IT skills, including MS Office and Excel
  • A full, clean driving licence
  • A methodical approach with strong reporting and record-keeping abilities
  • Good numeracy skills and a target-driven mindset

Why Join Us?

You’ll be joining a supportive, growing team where your contribution is valued, your ideas are heard, and no two days are the same. If you enjoy working in a dynamic environment and take pride in delivering exceptional work, we’d love to hear from you.

Client Services Manager in Cardiff employer: THE RECRUITMENT ORCHARD

The Recruitment Orchard is an exceptional employer located in London, offering a dynamic work culture that prioritises innovation and employee growth. With a strong commitment to investing in its people and technology, the company provides meaningful career development opportunities, making it an ideal place for professionals looking to thrive in the print and POS industry.

T

Contact Details:

THE RECRUITMENT ORCHARD Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Services Manager in Cardiff

✨Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for THE RECRUITMENT ORCHARD and show them what you can bring to the table.

✨Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like THE RECRUITMENT ORCHARD are looking for.

✨Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with THE RECRUITMENT ORCHARD on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

✨Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at THE RECRUITMENT ORCHARD. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Client Services Manager in Cardiff

Client Relationship Management
Project Coordination
Attention to Detail
Communication Skills
Time Management
Organisational Skills
Interpersonal Skills

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit THE RECRUITMENT ORCHARD. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of THE RECRUITMENT ORCHARD:Show us that you’ve done your homework! In your application, briefly mention what you admire about THE RECRUITMENT ORCHARD’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at THE RECRUITMENT ORCHARD

✨Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at THE RECRUITMENT ORCHARD will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

✨Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

✨Be Ready for Scenario-Based Questions

At THE RECRUITMENT ORCHARD, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

✨Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.