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For Companies At a Glance
- Tasks: Manage exciting print and digital projects while building strong client relationships.
- Company: Reputable Print Management company known for outstanding customer service.
- Benefits: Collaborative culture, career growth opportunities, and a focus on employee well-being.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: 5 years' experience in account management or related fields with strong communication skills.
- Other info: Perfect for those eager to learn and thrive in a customer-focused setting.
The predicted salary is between 35000 - 45000 £ per year.
About the Company
Our client is a well-established Print Management company with a strong reputation for delivering outstanding customer experiences. Their commitment to service excellence was recognised when they won Customer Service Team of the Year in 2025. They are a values-led business that puts customers at the heart of everything they do. To support their continued growth, they are now looking for a proactive and energetic Account Manager to join their collaborative team, delivering high-quality print and digital communications for a diverse range of clients.
The Role
This is a fast-paced and varied role where no two days are the same. As an Account Manager, you will oversee the end-to-end delivery of multi-channel communication projects, working closely with internal teams and external suppliers to ensure every project runs smoothly from brief to final delivery. You’ll be someone who thrives in a dynamic environment, enjoys managing multiple projects simultaneously, and takes pride in delivering exceptional service. Strong attention to detail, excellent communication skills, and a proactive mindset will be key to success in this role.
Key Responsibilities
- Act as the main point of contact for clients, building strong relationships and delivering exceptional service.
- Manage multiple print and mailing projects, ensuring they are delivered on time and to specification.
- Take detailed client briefs and translate them into clear production instructions for internal teams and suppliers.
- Coordinate workflows across print, data, digital and fulfilment teams from artwork through to dispatch.
- Review artwork, proofs and data to ensure accuracy, quality and compliance.
- Liaise with suppliers to schedule production, manage quality control, and negotiate pricing where appropriate.
- Handle and review client-supplied data, ensuring it is correctly prepared for personalisation and mailing.
- Prepare quotes and monitor job costs to maintain profitability and cost control.
- Identify opportunities to improve processes, enhance service and support upselling opportunities.
- Coordinate mailing and delivery schedules, ensuring postal requirements and deadlines are met.
- Maintain accurate documentation and update internal systems with job progress.
- Proactively resolve issues, keeping clients informed and ensuring minimal disruption.
About You
- Around 5 years’ experience in a similar role within print, mailing, communications, or a related industry.
- Strong project management and organisational skills, with the ability to manage multiple deadlines.
- Excellent communication and relationship-building abilities.
- A detail-focused and proactive approach to problem solving.
- Comfortable working in a fast-paced, collaborative environment.
- Keen to learn new skills and contribute to a high-performing customer-focused team.
Why Apply?
You’ll be joining a collaborative and customer-focused organisation that values its people and takes pride in delivering exceptional work. If you’re looking for a role where you can build strong client relationships, manage exciting projects, and grow your career within a supportive team, we’d love to hear from you. Interested? Share your CV with us and let’s arrange a call to discuss the opportunity further.
Account Manager employer: The Recruitment Orchard
Contact Detail:
The Recruitment Orchard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and communications industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on an Account Manager role!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your project management successes and client relationships. Use real examples to demonstrate how you’ve delivered exceptional service and managed multiple projects. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company’s values and recent projects. Be ready to discuss how your experience aligns with their commitment to customer service excellence. We want to see your passion for delivering high-quality work shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our collaborative team. Let’s get your career moving in the right direction!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your project management experience and any relevant achievements in print or communications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your proactive mindset aligns with our values. Be sure to mention specific examples of how you've delivered exceptional service in the past.
Show Off Your Communication Skills: As an Account Manager, communication is key! In your application, demonstrate your ability to build relationships and manage multiple projects. Use clear and concise language to show us you can handle the fast-paced environment we thrive in.
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications and ensures you get the best experience. So, don’t hesitate – submit your application and let’s chat about how you can join our team!
How to prepare for a job interview at The Recruitment Orchard
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, recent achievements like winning Customer Service Team of the Year, and their approach to customer service. This will help you align your answers with what they value most.
✨Showcase Your Project Management Skills
As an Account Manager, you'll be juggling multiple projects. Prepare examples from your past experience where you've successfully managed similar tasks. Highlight your organisational skills and how you ensured projects were delivered on time and to specification.
✨Demonstrate Strong Communication Abilities
Since this role involves building relationships with clients and internal teams, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated in previous roles, especially when translating client briefs into actionable tasks.
✨Be Proactive and Solution-Oriented
The company is looking for someone who can identify opportunities for improvement. Think of instances where you've proactively resolved issues or enhanced processes in your previous roles. This will show that you have the proactive mindset they’re after.