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- Tasks: Manage claims from start to finish, ensuring fair settlements and compliance.
- Company: Leading insurance group expanding across the UK.
- Benefits: 26 days annual leave, private healthcare, and Perkbox perks.
- Why this job: Join a fast-paced team that values your professional growth and development.
- Qualifications: Experience in commercial claims and strong communication skills required.
- Other info: Opportunity to handle complex cases and make impactful decisions.
The predicted salary is between 28800 - 48000 £ per year.
Location: Chelmsford
Job Type: Full-time
Working Hours: 09:00 – 17:00, Monday – Friday (1 day hybrid)
Perks: 26 days annual leave + bank holidays, Perkbox, and private healthcare
We are representing a leading insurance group currently expanding across the UK. They are looking for an experienced professional to join their Chelmsford team. This role is ideal for a Senior Claims Handler who enjoys a fast-paced environment and is looking for a firm that supports professional growth and career development.
What You’ll Be Doing as a Senior Claims Handler
- Manage the full lifecycle of a claim from initial notification through to final settlement.
- Conduct thorough investigations by gathering evidence, assessing damages, and evaluating liability.
- Lead negotiations with all parties to reach fair settlements and authorise payments.
- Act as the main point of contact for claimants, providing regular updates and support.
- Handle complex commercial cases, specifically within Property, Casualty, and Motor Trade (dealerships).
- Ensure all files are handled in line with legal, regulatory, and data protection standards.
- Identify and escalate any suspicious or potentially fraudulent claims.
- Maintain accurate records and internal reports to ensure high levels of service and compliance.
What We’re Looking For
- Solid experience managing a varied and busy caseload of commercial claims.
- Strong technical knowledge of Property and Liability, ideally including Motor Trade premises.
- A good understanding of insurance market jargon, policy terms, and indemnity principles.
- Excellent communication skills with the ability to build rapport with clients and stakeholders.
- A Cert CII qualification (or working towards it) is a significant advantage but not essential.
- A proven track record of making sound decisions under pressure.
- High attention to detail and a methodical approach to administrative tasks.
- A valid UK driving licence is highly desirable for this Senior Claims Handler position.
Senior Claims Handler in Chelmsford employer: The Recruitment Lounge Ltd
Contact Detail:
The Recruitment Lounge Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is golden!
✨Tip Number 2
Prepare for the interview by brushing up on your claims handling knowledge. Be ready to discuss specific cases you've managed and how you navigated challenges. Show them you’re not just a claims handler, but a problem solver!
✨Tip Number 3
Don’t forget to research the company culture! Knowing their values and how they support professional growth can help you tailor your responses during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Claims Handler in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Handler role. Highlight your experience with managing claims, especially in Property and Liability, and don’t forget to sprinkle in some of that insurance market jargon we all love!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Chelmsford. Share specific examples of how you've handled complex claims and built rapport with clients.
Show Off Your Skills: Don’t hold back on showcasing your skills! Whether it’s your attention to detail or your ability to make sound decisions under pressure, make sure these qualities come through loud and clear in your application.
Apply Through Our Website: We want to hear from you! Make sure to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be.
How to prepare for a job interview at The Recruitment Lounge Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of the claims process, especially in Property, Casualty, and Motor Trade. Be ready to discuss specific cases you've handled and how you navigated challenges. This will show your expertise and confidence in managing a varied caseload.
✨Master the Jargon
Familiarise yourself with insurance market terminology and policy terms. Being able to speak the language fluently will not only impress your interviewers but also demonstrate that you understand the industry and can communicate effectively with clients and stakeholders.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully reached fair settlements. Highlight your approach to leading discussions and resolving disputes, as this is a key part of the Senior Claims Handler role. Practice articulating these experiences clearly and confidently.
✨Attention to Detail is Key
Be ready to discuss how you maintain accuracy in your work, especially when handling complex cases. Share specific strategies you use to ensure compliance with legal and regulatory standards, as well as how you manage administrative tasks methodically.