At a Glance
- Tasks: Lead and motivate a small telesales team while actively engaging with customers.
- Company: Dynamic sales company based in Brighton, offering a hybrid work model.
- Benefits: Competitive hourly wage, flexible working hours, and opportunities for personal development.
- Other info: Enjoy a vibrant work culture with a focus on teamwork and growth.
- Why this job: Make a real impact by coaching others and driving sales success.
- Qualifications: Experience in telesales leadership and a passion for developing team members.
The predicted salary is between 16 - 17 £ per hour.
Salary: 16.00 - 17.00 per hour
Hours: 22 hours per week
Location: Part Office (Central Brighton) and Part Home
We are looking for an experienced and hands-on Telesales Team Leader to manage a small inbound B2C sales team. This is an excellent opportunity for a motivated sales professional who enjoys coaching and developing people whilst remaining actively involved in customer conversations and sales activity.
Working Hours:
- Friday: Office-based, 9:00am - 5:00pm
- Saturday: Hybrid, 9:00am - 5:00pm
- Sunday: Hybrid, 10:00am - 4:00pm
The Role:
As Team Leader, you will be responsible for overseeing the day-to-day performance of the sales team, ensuring excellent customer service and strong sales results. This is a hands-on leadership role, and you will be expected to support the team by taking customer calls and handling enquiries when required.
Key Responsibilities:
- Lead, motivate and support a small inbound telesales team
- Monitor individual and team performance against sales targets
- Provide coaching, guidance and ongoing development to team members
- Handle customer enquiries and sales calls as required
- Ensure a high standard of customer service is maintained
- Assist with scheduling, performance management and reporting
- Identify opportunities to improve sales processes and team effectiveness
About You:
Previous telesales or contact centre leadership experience is essential.
Weekend Telesales Team Leader employer: The Recruitment Lab
Join a dynamic team in the heart of Brighton, where your leadership skills will shine as you guide a passionate telesales group. We pride ourselves on fostering a supportive work culture that values personal development and offers flexible working arrangements, allowing you to balance your professional and personal life effectively. With competitive pay and opportunities for growth, this role is perfect for those looking to make a meaningful impact while enjoying the vibrant atmosphere of our central location.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Telesales Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the vibe at the workplace. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your leadership skills! Since this role is all about managing a team, be ready to share examples of how you've motivated and developed others in previous positions. Real-life stories resonate well!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Weekend Telesales Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Telesales Team Leader role. Highlight your leadership experience and any relevant sales achievements to grab our attention!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for coaching and developing teams, and don’t forget to mention your hands-on approach to sales!
Showcase Your Sales Skills:In your application, be sure to include specific examples of how you've led a team to success in telesales. We love seeing real results, so numbers and achievements are a big plus!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Recruitment Lab
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and performance indicators relevant to telesales. Be ready to discuss how you've used these metrics in your previous roles to drive team success and improve sales outcomes.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your guidance led to improved performance or morale within the team.
✨Demonstrate Customer-Centric Thinking
Since this role involves handling customer enquiries, be prepared to share your approach to providing excellent customer service. Think of a time when you turned a challenging customer interaction into a positive experience.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice handling a sales call or coaching a team member on a sales technique. This will showcase your hands-on leadership style and ability to engage with customers directly.
