Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer queries and support sales operations daily.
- Company: Join a dynamic IT reseller with a friendly team and diverse clients.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Gain valuable experience in sales support while working in a growing company.
- Qualifications: Looking for a people person with great attention to detail and multitasking skills.
- Other info: Work Monday to Friday, 9am to 5.30pm, with opportunities for growth.
Sales Support Executive
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Our client is a busy IT reseller that operates with a close-knit team and a diverse portfolio of clients. Due to continuous, organic growth they seek a Sales Support Executive to join the team and assist in the day-to-day operations.
Duties and Responsibilities Include:
* First point of contact for new and existing customers via phone and email
* Support the sales and operations team with administrative tasks including drafting quotations, processing orders, invoicing and generating reports.
* Assist in creating and optimising product listings across Amazon and other online markets (titles, descriptions, and images) and ensure compliance with online policies, terms of service and best practices.
* Undertaking procurement activities, product and price comparisons, and liaising with suppliers over stock availability and requirements.
* Manage internal CRM systems.
* Booking shipments via courier and freight providers.
The successful candidate will need to be a natural people person, have sound commercial acumen, excellent attention to detail and be comfortable multi-tasking and working to deadlines.
A salary of 25k-29k per annum is provided. Hours of work are Monday to Friday 9am to 5.30pm. For further information please apply below
Sales Support Executive employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the IT reseller industry. Understanding the products and services offered by similar companies can give you an edge in conversations during interviews and help you relate better to the team.
✨Tip Number 2
Brush up on your CRM skills. Since managing internal CRM systems is a key part of the role, being able to demonstrate your proficiency with these tools can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills. As the first point of contact for customers, being articulate and friendly over the phone and via email is crucial. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 4
Showcase your organisational skills. Since the role involves multi-tasking and meeting deadlines, think of examples from your past experiences where you successfully managed multiple tasks at once and be ready to discuss them.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, and administrative tasks. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your people skills and attention to detail. Mention specific examples of how you've successfully supported sales teams or managed customer relationships in the past.
Showcase Technical Skills: If you have experience with CRM systems or online marketplaces like Amazon, be sure to mention this in your application. Highlight any relevant software skills that would benefit the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Recruitment Lab
✨Show Your People Skills
As a Sales Support Executive, you'll be the first point of contact for customers. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully communicated with clients or resolved issues in the past.
✨Demonstrate Attention to Detail
This role requires excellent attention to detail, especially when drafting quotations and processing orders. Prepare to discuss specific instances where your meticulous nature has positively impacted your work or helped avoid mistakes.
✨Familiarise Yourself with CRM Systems
Since managing internal CRM systems is part of the job, it’s beneficial to mention any experience you have with CRM software. If you don’t have direct experience, research common systems used in sales support and be ready to discuss how you would adapt.
✨Understand the Product Listings Process
The role involves optimising product listings across online markets. Brush up on best practices for creating effective titles, descriptions, and images. Be prepared to talk about any relevant experience you have with e-commerce platforms like Amazon.
