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- Tasks: Build relationships with job centres and showcase training programmes to potential learners.
- Company: Dynamic training provider based in Brighton, focused on learner success.
- Benefits: Competitive salary of £26,500 per annum and opportunities for professional growth.
- Why this job: Make a difference by connecting learners with valuable training opportunities.
- Qualifications: Excellent communication skills, attention to detail, and CRM experience.
The predicted salary is between 15900 - 19400 £ per year.
A training provider in Brighton is looking for an Outbound Customer Service Advisor to build relationships with job centres and third-party organizations. This role involves showcasing training programmes and coordinating communication with potential learners.
Ideal candidates will possess:
- Excellent communication skills
- Attention to detail
- Experience with CRM systems
A salary of £26,500 per annum is offered for this position.
Outbound CS Advisor: Learner Outreach & CRM employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound CS Advisor: Learner Outreach & CRM
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and customer service sectors. You never know who might have a lead on that perfect Outbound CS Advisor role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your communication skills and how you can build relationships with job centres and organisations.
✨Tip Number 3
Stay organised! Use a CRM system to track your applications and follow-ups. This will help you keep tabs on where you’ve applied and when to reach out again.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Outbound CS Advisor: Learner Outreach & CRM
Some tips for your application 🫡
Showcase Your Communication Skills: Since this role is all about building relationships, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively engage with job centres and potential learners.
Attention to Detail is Key: Pay close attention to the details in your application. Double-check for any typos or grammatical errors, as these can give a poor impression. We want to see that you can coordinate communication smoothly, so let that shine through in your writing!
Familiarise Yourself with CRM Systems: If you've got experience with CRM systems, make sure to mention it! We’re looking for someone who can hit the ground running, so any relevant experience will definitely give you an edge. Share specific examples of how you've used these systems in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at The Recruitment Lab
✨Know Your CRM Systems
Make sure you brush up on your knowledge of CRM systems before the interview. Be ready to discuss your experience with them and how you've used them to enhance customer relationships in the past.
✨Showcase Your Communication Skills
Since this role is all about building relationships, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients or partners in previous roles.
✨Research the Training Programmes
Familiarise yourself with the training programmes offered by the company. Being able to discuss these in detail will show your genuine interest in the role and help you connect with the interviewers.
✨Prepare Questions for Them
Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
