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- Tasks: Build relationships and showcase training programmes to enhance employment opportunities.
- Company: Established training provider in the heart of Brighton.
- Benefits: Competitive salary of £26,500 and a supportive work environment.
- Why this job: Make a real difference by helping others improve their job prospects.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Join a passionate team dedicated to empowering the long-term unemployed.
The predicted salary is between 15900 - 18400 £ per year.
Our client is a long-established training provider based in the centre of Brighton. They provide vocational training and qualifications to the long term unemployed with a view of enhancing their employment opportunities. They currently seek a Customer Service Advisor to join the team.
Responsibilities:
- Build relationships with job centres and third-party organisations.
- Showcase up-and-coming training programmes, advise on available spaces and outline next steps.
- Coordinate would-be learners with the internal team, feed back to third parties and stakeholders and document success.
Qualifications:
- Excellent written and verbal communication skills.
- Great attention to detail.
- Experience of operating CRM systems.
- Positive mindset.
Benefits:
A salary of £26,500 per annum is provided. For further information please apply below.
Outbound Customer Service Advisor in London employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Service Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Outbound Customer Service Advisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your communication skills and how you can build relationships, just like the job requires.
✨Tip Number 3
Stay positive and show your enthusiasm! Employers love candidates who bring a positive mindset to the table. Make sure to express your excitement about helping others enhance their employment opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace Outbound Customer Service Advisor in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role requires excellent written and verbal communication, make sure your application reflects this. Use clear, concise language and avoid jargon. We want to see how you can articulate your thoughts effectively!
Pay Attention to Detail: Double-check your application for any typos or errors. A keen eye for detail is crucial in this role, so let us see that you can present a polished application. It shows you care about the little things!
Highlight Relevant Experience: If you've worked with CRM systems or in customer service before, shout about it! We love seeing how your past experiences align with what we’re looking for. Make those connections clear in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at The Recruitment Lab
✨Know Your Stuff
Before the interview, make sure you understand the company and its mission. Familiarise yourself with their training programmes and how they help the long-term unemployed. This will show your genuine interest and help you build rapport during the conversation.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully communicated with clients or stakeholders in the past.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, be prepared to discuss how you ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, whether it was in documenting success stories or coordinating with teams.
✨Stay Positive and Engaged
A positive mindset can set you apart from other candidates. During the interview, maintain an upbeat attitude and express enthusiasm for the role. Share how you handle challenges with a positive outlook, especially when dealing with job centres and third-party organisations.
