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- Tasks: Build relationships with job centres and showcase training programmes to potential learners.
- Company: Dynamic training provider based in Brighton, focused on learner success.
- Benefits: Competitive salary of £26,500, plus opportunities for growth and development.
- Why this job: Make a difference by connecting learners with valuable training opportunities.
- Qualifications: Excellent communication skills and experience with CRM systems required.
The predicted salary is between 15900 - 19400 £ per year.
A training provider in Brighton is looking for an Outbound Customer Service Advisor to build relationships with job centres and third-party organizations. This role involves showcasing training programmes and coordinating communication with potential learners.
Ideal candidates will possess:
- Excellent communication skills
- Attention to detail
- Experience with CRM systems
A salary of £26,500 per annum is offered for this position.
Outbound CS Advisor: Learner Outreach & CRM in London employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound CS Advisor: Learner Outreach & CRM in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and customer service sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Outbound CS Advisor role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or at job fairs, make sure you can clearly explain how your skills match the job description. We want you to shine when showcasing your communication skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to keep you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with employers looking for candidates like you. Let’s make sure you’re ready to impress as an Outbound CS Advisor!
We think you need these skills to ace Outbound CS Advisor: Learner Outreach & CRM in London
Some tips for your application 🫡
Showcase Your Communication Skills: Since this role is all about building relationships, make sure your application highlights your excellent communication skills. Use clear and engaging language to demonstrate how you can connect with job centres and potential learners.
Attention to Detail is Key: We love candidates who pay attention to detail! Double-check your application for any typos or errors. A polished application shows that you care about the little things, which is crucial in customer service.
Familiarise Yourself with CRM Systems: If you've got experience with CRM systems, shout about it! Mention any specific tools you've used and how they helped you manage relationships or streamline communication. This will show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see more about what we do at StudySmarter while you’re at it. We can’t wait to hear from you!
How to prepare for a job interview at The Recruitment Lab
✨Know Your CRM Systems
Make sure you brush up on your knowledge of CRM systems before the interview. Be ready to discuss your experience with them and how you've used them to enhance customer relationships in previous roles.
✨Showcase Your Communication Skills
Since this role is all about building relationships, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients or partners in the past.
✨Research the Training Programmes
Familiarise yourself with the training programmes offered by the company. Being able to discuss these in detail will show your genuine interest in the role and help you connect with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Outbound CS Advisor role. This shows you're engaged and serious about the opportunity.
