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- Tasks: Lead all post-sale operations, ensuring projects are delivered on time and to high standards.
- Company: Join a top designer and manufacturer of bespoke kitchens and furniture in the UK.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package with growth opportunities.
- Why this job: Be a key player in a rapidly expanding premium brand and shape operational success.
- Qualifications: Proven experience in operations leadership, ideally in manufacturing or installation environments.
- Other info: This is a senior role focused on aligning people and processes for scalable operations.
The predicted salary is between 64000 - 85000 £ per year.
Head of Operations
Our client is a leading designer, manufacturer and installer of beautiful bespoke handmade kitchens and furniture for customers across the UK.
They are now seeking an experienced Head of Operations to take full ownership of everything that happens once a sale is made. This critical role will oversee manufacturing, scheduling, logistics, customer service and installation, ensuring projects are delivered on time, on budget, and to the highest quality standards. You’ll be the driving force behind operational success.
Key Responsibilities
- Lead and oversee all post-sale operations including production, scheduling, logistics, customer service and installation.
- Ensure projects are delivered on time, within budget and to the company’s exacting quality standards.
- Manage and improve operational processes to enhance efficiency, productivity and customer satisfaction.
- Work closely with the leadership team to align operational performance with business growth plans.
- Lead, mentor and develop operational teams to achieve excellence.
- Monitor KPIs, budgets and reporting to ensure high standards of accountability.
About You
- Proven track record in an operations leadership role, ideally within kitchens, furniture, joinery or a related manufacturing/installation environment.
- Strong people management skills with the ability to motivate and inspire.
- Commercially minded with a focus on delivering efficiency and profitability.
- Hands-on and proactive, with excellent problem-solving abilities.
- Customer-focused, with a commitment to delivering the highest standards.
What’s on Offer
- Competitive starting salary of £80,000–£85,000 per annum plus benefits package
- A chance to shape and lead operations and play a key role with a premium brand that is rapidly expanding.
This is a senior leadership role, responsible for aligning people, processes, and systems to deliver consistent, scalable, and profitable operations. For further information please apply below.
Head of Operations employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network with professionals in the kitchen and furniture industry. Attend trade shows, workshops, or local events to meet potential colleagues and learn about the latest trends. This can help you gain insights into the operational challenges they face and how you can address them.
✨Tip Number 2
Research the company thoroughly. Understand their products, values, and operational processes. This knowledge will allow you to tailor your discussions during interviews, demonstrating your genuine interest and how your experience aligns with their needs.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Use metrics and KPIs to quantify your achievements, as this will showcase your ability to drive results and align with the company's focus on accountability.
✨Tip Number 4
Showcase your leadership style during interviews. Be ready to share how you've successfully mentored teams and fostered a culture of excellence. Highlighting your people management skills will resonate well with the company's emphasis on team development.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations leadership, particularly in manufacturing or installation environments. Use specific examples that demonstrate your ability to manage processes and lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your background aligns with the company's goals. Mention your proven track record in improving efficiency and customer satisfaction, and how you can contribute to their success.
Highlight Relevant Skills: Emphasise your people management skills and problem-solving abilities. Provide examples of how you've motivated teams and improved operational processes in previous roles, showcasing your commercial mindset.
Showcase Your Achievements: Include quantifiable achievements in your application, such as KPIs you've met or exceeded, budgets you've managed, or projects delivered on time and within budget. This will help demonstrate your capability to drive operational success.
How to prepare for a job interview at The Recruitment Lab
✨Showcase Your Leadership Skills
As a Head of Operations, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples from your past experiences where you've successfully managed teams, improved processes, or resolved conflicts.
✨Understand the Industry
Familiarise yourself with the kitchen and furniture manufacturing industry. Be ready to discuss current trends, challenges, and how you can contribute to the company's growth and operational success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you've had to manage tight deadlines, budget constraints, or quality issues, and be prepared to explain your approach and outcomes.
✨Align with Company Values
Research the company’s mission and values. During the interview, express how your personal values align with theirs, particularly in terms of customer focus and commitment to quality, which are crucial for this role.
