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- Tasks: Engage with customers face-to-face and over the phone while driving to assist them.
- Company: Join a well-respected self-storage provider with a strong reputation.
- Benefits: Enjoy a supportive work environment with flexible hours and team camaraderie.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Must have a full UK driving licence for 6+ years and good computer skills.
- Other info: Opportunity for growth in a dynamic and friendly workplace.
The predicted salary is between 24000 - 36000 £ per year.
A well-respected self-storage provider is seeking a Customer Service Advisor who can also drive a car or van. The successful candidate will manage customer interactions face-to-face and over the phone, handle sales enquiries, and oversee account management for existing clients.
Qualification requirements include:
- A full UK driving licence held for 6 years or more
- Proficiency with computers
- The ability to lift items
The position involves Monday to Friday hours, with some weekend shifts necessary.
Driver & Customer Service Advisor – Frontline Support employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver & Customer Service Advisor – Frontline Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the self-storage provider. Understand their values and what makes them tick. This way, you can tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be managing customer interactions, think of scenarios where you might need to handle tricky situations. Role-play with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your driving skills! Make sure to highlight your driving experience during the interview. If you have any stories about how your driving has helped in customer service situations, share them! It’ll show you’re not just a driver but also someone who cares about the customer experience.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land this job. By applying directly through us, you’ll ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Driver & Customer Service Advisor – Frontline Support
Some tips for your application 🫡
Show Off Your Driving Skills: Since we're looking for someone who can drive, make sure to highlight your full UK driving licence and any relevant driving experience in your application. We want to know you're comfortable behind the wheel!
Customer Service is Key: This role is all about managing customer interactions, so share any previous experience you have in customer service. Whether it's face-to-face or over the phone, let us know how you've made customers happy in the past!
Be Tech-Savvy: We need someone who's proficient with computers, so mention any software or tools you're familiar with. If you've used any customer management systems before, give us the details – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Recruitment Lab
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Familiarise yourself with their self-storage solutions and think about how your skills can enhance customer interactions. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Off Your Driving Skills
Since driving is a key part of this job, be prepared to discuss your driving experience. Bring up any relevant situations where your driving skills made a difference, whether it was delivering items or managing logistics. This will help demonstrate your capability and reliability.
✨Customer Service is Key
Think of examples from your past experiences where you excelled in customer service. Whether it was resolving a complaint or going the extra mile for a client, having specific stories ready will highlight your ability to manage customer interactions effectively.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle various customer scenarios. Practice answering situational questions, like how you would deal with an unhappy customer or manage multiple enquiries at once. This will prepare you to showcase your critical thinking and adaptability.
