At a Glance
- Tasks: Lead and motivate a small telesales team while engaging with customers directly.
- Company: Dynamic sales company based in vibrant Brighton.
- Benefits: Earn £16.00 - £17.00 per hour with hybrid working options.
- Other info: Join a supportive team environment with opportunities for personal growth.
- Why this job: Make a real impact in a growing business while developing your leadership skills.
- Qualifications: Experience in telesales leadership and strong customer service skills required.
We are looking for an experienced and hands-on Telesales Team Leader to manage a small inbound B2C sales team. This is an excellent opportunity for a motivated sales professional who enjoys coaching and developing people whilst remaining actively involved in customer conversations and sales activity.
Working Hours:
- Friday: Office-based, 9:00am - 5:00pm
- Saturday: Hybrid, 9:00am - 5:00pm
- Sunday: Hybrid, 10:00am - 4:00pm
The Role:
As Team Leader, you will be responsible for overseeing the day-to-day performance of the sales team, ensuring excellent customer service and strong sales results. This is a hands-on leadership role, and you will be expected to support the team by taking customer calls and handling enquiries when required.
Key Responsibilities:
- Lead, motivate and support a small inbound telesales team
- Monitor individual and team performance against sales targets
- Provide coaching, guidance and ongoing development to team members
- Handle customer enquiries and sales calls as required
- Ensure a high standard of customer service is maintained
- Assist with scheduling, performance management and reporting
- Identify opportunities to improve sales processes and team effectiveness
About You:
- Previous telesales or contact centre leadership experience
- Strong sales and customer service skills
- Comfortable managing performance and coaching team members
- Confident handling customer calls and objections
- Organised, proactive and able to lead by example
- Positive attitude with a strong focus on achieving results
What We Offer:
- Hourly rate of £16.00 - £17.00 per hour
- Hybrid working arrangement
- Supportive team environment
- Opportunity to make a real impact within a growing business
If you are an experienced sales leader who enjoys combining team management with hands-on customer engagement, we'd love to hear from you. Apply for further information.
Weekend Telesales Team Leader in Brighton employer: The Recruitment Lab
Join a dynamic and supportive team in the heart of Brighton, where your leadership skills will shine as you guide a small telesales team to success. With a hybrid working model, competitive hourly rates, and a culture that prioritises employee development, this role offers a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Telesales Team Leader in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Weekend Telesales Team Leader role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews by practising common telesales scenarios. Think about how you’d handle customer objections or lead a team meeting. We want you to shine and show off your leadership skills!
✨Tip Number 3
Don’t forget to showcase your coaching abilities! When chatting with potential employers, share examples of how you've developed team members in the past. It’s all about demonstrating that hands-on approach they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Weekend Telesales Team Leader in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your telesales and leadership experience. We want to see how you've motivated teams and achieved sales targets, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Weekend Telesales Team Leader role. Share your passion for coaching and customer service – we love that!
Show Off Your Skills:In your application, be sure to mention specific skills that match the job description. Whether it's handling objections or improving sales processes, we want to know how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Recruitment Lab
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and performance indicators relevant to telesales. Be ready to discuss how you've used these metrics to drive team performance in your previous roles.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your guidance led to improved sales results or customer satisfaction.
✨Demonstrate Customer Engagement
Since this role involves handling customer calls, be prepared to role-play a customer interaction during the interview. Show off your ability to handle objections and provide excellent service while maintaining a positive attitude.
✨Discuss Process Improvements
Think about any sales processes you've improved in previous positions. Be ready to share your ideas on how you could enhance the telesales team's effectiveness and efficiency at this company.
