Outbound Customer Service Advisor in Brighton
Outbound Customer Service Advisor

Outbound Customer Service Advisor in Brighton

Brighton Full-Time 15900 - 18400 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships and showcase training programmes to enhance employment opportunities.
  • Company: Established training provider in the heart of Brighton.
  • Benefits: Competitive salary of Β£26,500 and a supportive work environment.
  • Why this job: Make a real difference by helping others improve their job prospects.
  • Qualifications: Strong communication skills, attention to detail, and CRM experience.
  • Other info: Join a passionate team dedicated to empowering the long-term unemployed.

The predicted salary is between 15900 - 18400 Β£ per year.

Our client is a long-established training provider based in the centre of Brighton. They provide vocational training and qualifications to the long term unemployed with a view of enhancing their employment opportunities. They currently seek a Customer Service Advisor to join the team.

Day-to-day you will be building relationships with job centres and third-party organisations. You will be showcasing up-and-coming training programmes, advising on available spaces and outlining next steps. You will subsequently be responsible for correctly coordinating would-be learners with the internal team, feeding back to third parties and stakeholders and documenting success.

The successful candidate will be required to have excellent written and verbal communication skills, great attention to detail, experience of operating CRM systems and a positive mindset.

A salary of Β£26,500 per annum is provided. For further information please apply below.

Outbound Customer Service Advisor in Brighton employer: The Recruitment Lab

As a long-established training provider located in the vibrant centre of Brighton, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth and development. Our team enjoys competitive salaries, opportunities for professional advancement, and the chance to make a meaningful impact by helping individuals enhance their employment prospects through vocational training. Join us to be part of a dedicated team that values collaboration and community engagement.
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Contact Detail:

The Recruitment Lab Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Outbound Customer Service Advisor in Brighton

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to training providers or customer service roles. A friendly chat can lead to opportunities you might not find on job boards.

✨Tip Number 2

Showcase your skills! When you get the chance to speak with potential employers, highlight your communication skills and attention to detail. Share examples of how you've successfully coordinated projects or helped customers in the past.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. You never know when they might have a position that fits you perfectly.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining the team and helps us keep track of your application.

We think you need these skills to ace Outbound Customer Service Advisor in Brighton

Written Communication Skills
Verbal Communication Skills
Attention to Detail
CRM Systems Experience
Relationship Building
Advising Skills
Coordination Skills
Stakeholder Management
Documentation Skills
Positive Mindset

Some tips for your application 🫑

Showcase Your Communication Skills: Since the role requires excellent written communication, make sure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or grammatical errors. We want to see your best writing!

Highlight Relevant Experience: When detailing your experience, focus on roles where you’ve built relationships or worked with CRM systems. We’re looking for examples that demonstrate your ability to coordinate effectively and document success, so make those experiences shine!

Be Positive and Personable: A positive mindset is key for this role! Let your enthusiasm come through in your application. Share why you’re excited about the opportunity to help others enhance their employment prospects – we love a good story!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at The Recruitment Lab

✨Know Your Stuff

Make sure you understand the role of an Outbound Customer Service Advisor. Familiarise yourself with the training programmes your potential employer offers and be ready to discuss how you can help build relationships with job centres and third-party organisations.

✨Showcase Your Communication Skills

Since excellent written and verbal communication skills are a must, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully communicated with clients or stakeholders, as this will demonstrate your capability in this area.

✨Be Detail-Oriented

Attention to detail is crucial for this role. During the interview, highlight instances where your attention to detail made a difference in your previous jobs. You could even mention how you’ve used CRM systems effectively to manage information accurately.

✨Stay Positive and Engaged

A positive mindset is key! Approach the interview with enthusiasm and confidence. Show that you’re not just looking for a job, but that you genuinely want to contribute to the team and help learners succeed. This attitude can set you apart from other candidates.

Outbound Customer Service Advisor in Brighton
The Recruitment Lab
Location: Brighton
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  • Outbound Customer Service Advisor in Brighton

    Brighton
    Full-Time
    15900 - 18400 Β£ / year (est.)
  • T

    The Recruitment Lab

    50-100
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