At a Glance
- Tasks: Build relationships and showcase training programmes to enhance employment opportunities.
- Company: Established training provider in the heart of Brighton.
- Benefits: Competitive salary of Β£26,500 and a supportive work environment.
- Why this job: Make a real difference by helping others improve their job prospects.
- Qualifications: Strong communication skills, attention to detail, and CRM experience.
- Other info: Join a passionate team dedicated to empowering the long-term unemployed.
The predicted salary is between 15900 - 18400 Β£ per year.
Our client is a long-established training provider based in the centre of Brighton. They provide vocational training and qualifications to the long term unemployed with a view of enhancing their employment opportunities. They currently seek a Customer Service Advisor to join the team.
Day-to-day you will be building relationships with job centres and third-party organisations. You will be showcasing up-and-coming training programmes, advising on available spaces and outlining next steps. You will subsequently be responsible for correctly coordinating would-be learners with the internal team, feeding back to third parties and stakeholders and documenting success.
The successful candidate will be required to have excellent written and verbal communication skills, great attention to detail, experience of operating CRM systems and a positive mindset.
A salary of Β£26,500 per annum is provided. For further information please apply below.
Outbound Customer Service Advisor in Brighton employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Outbound Customer Service Advisor in Brighton
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to training providers or customer service roles. A friendly chat can lead to opportunities you might not find on job boards.
β¨Tip Number 2
Showcase your skills! When you get the chance to speak with potential employers, highlight your communication skills and attention to detail. Share examples of how you've successfully coordinated projects or helped customers in the past.
β¨Tip Number 3
Be proactive! Donβt just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. You never know when they might have a position that fits you perfectly.
β¨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Outbound Customer Service Advisor in Brighton
Some tips for your application π«‘
Showcase Your Communication Skills: Since the role requires excellent written communication, make sure your application reflects this. Use clear and concise language, and donβt forget to proofread for any typos or grammatical errors. We want to see your best writing!
Highlight Relevant Experience: When detailing your experience, focus on roles where youβve built relationships or worked with CRM systems. Weβre looking for examples that demonstrate your ability to coordinate effectively and document success, so make those experiences shine!
Be Positive and Personable: A positive mindset is key for this role! Let your enthusiasm come through in your application. Share why youβre excited about the opportunity to help others enhance their employment prospects β we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at The Recruitment Lab
β¨Know Your Stuff
Make sure you understand the role of an Outbound Customer Service Advisor. Familiarise yourself with the training programmes your potential employer offers and be ready to discuss how you can help build relationships with job centres and third-party organisations.
β¨Showcase Your Communication Skills
Since excellent written and verbal communication skills are a must, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully communicated with clients or stakeholders, as this will demonstrate your capability in this area.
β¨Be Detail-Oriented
Attention to detail is crucial for this role. During the interview, highlight instances where your attention to detail made a difference in your previous jobs. You could even mention how youβve used CRM systems effectively to manage information accurately.
β¨Stay Positive and Engaged
A positive mindset is key! Approach the interview with enthusiasm and confidence. Show that youβre not just looking for a job, but that you genuinely want to contribute to the team and help learners succeed. This attitude can set you apart from other candidates.