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- Tasks: Engage with customers, answer queries, and provide tailored solutions in a consultative role.
- Company: Dynamic company based in central Brighton with a focus on customer service.
- Benefits: Weekly pay, flexible hours, and a supportive team environment.
- Other info: Opportunity to work weekends with days off in lieu and career growth potential.
- Why this job: Join a vibrant team and help customers find the best solutions for their needs.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 27800 - 27800 £ per year.
Based in central Brighton, our client is seeking an Inbound Telesales Advisor to join the team. Day-to-day, you will be responding to prospective customers contacting you and enquiring about a service. You will be required to answer questions, advise the customer on the best solutions, provide costings and, where appropriate, close the deal.
This is a very much a consultative role, every customer is treated with respect and it is a two-way conversation where you try and establish whether the service is right for them. The role requires a positive mind-set, excellent communication skills and the ability to listen carefully and ask open questions.
Candidates are required to work 35 hours a week and will need to be flexible. There is a rolling shift pattern scheduled between 8am and 7pm – no more than 7 hours a day. There is also the need for weekend cover (Sat 9am‑5pm / Sunday 10am‑4pm). Candidates would work 1-in-3 weekends but are given days off in lieu.
A starting salary of £13.45 per hour is provided and paid on a weekly basis.
Inbound Telesales Advisor in Brighton employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Telesales Advisor in Brighton
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your listening skills! In a consultative role like this, it’s crucial to really hear what the customer is saying. Try mock calls with friends or family to hone your ability to ask open questions and respond thoughtfully.
✨Tip Number 3
Be ready to showcase your positive mindset! During interviews, share examples of how you’ve turned challenges into opportunities. A can-do attitude goes a long way in sales roles, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Inbound Telesales Advisor in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Inbound Telesales Advisor role. Highlight your communication skills and any previous sales experience to show us you’re the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your positive mindset and consultative approach can benefit our customers.
Show Off Your Listening Skills: In your application, give examples of how you've effectively listened to customers in the past. This will demonstrate your ability to engage in two-way conversations, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Recruitment Lab
✨Know the Product Inside Out
Before your interview, make sure you understand the services offered by the company. Familiarise yourself with common customer queries and think about how you would respond to them. This will show that you're proactive and ready to engage with customers effectively.
✨Practice Active Listening
During the interview, demonstrate your listening skills by summarising what the interviewer says and asking clarifying questions. This not only shows that you’re attentive but also reflects the consultative nature of the role, where understanding customer needs is key.
✨Showcase Your Communication Skills
Be prepared to discuss your previous experiences where you successfully communicated with customers. Use specific examples to illustrate how you’ve handled inquiries or closed deals in the past. This will highlight your ability to connect with potential customers.
✨Embrace Flexibility
Since the role requires flexibility with shifts, be ready to discuss your availability openly. Show enthusiasm for working weekends and varied hours, as this demonstrates your commitment to the role and willingness to adapt to the company's needs.