At a Glance
- Tasks: Support daily operations and enhance student experiences in a vibrant accommodation setting.
- Company: Leading student accommodation provider in Brighton with a focus on community.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with occasional weekend work and on-call responsibilities.
- Why this job: Make a real difference in students' lives while developing your management skills.
- Qualifications: Experience in student accommodation or hospitality, strong customer service skills required.
The predicted salary is between 32500 - 32500 £ per year.
An exciting opportunity has arisen for an experienced Deputy Manager to join a leading student accommodation provider in Brighton. This role will support the General Manager in the day-to-day operation of a busy student residence, helping to deliver an exceptional student experience while maintaining high operational, safeguarding and customer service standards.
Key Responsibilities
- Support the overall management of the residence
- Assist with safeguarding and student wellbeing responsibilities
- Lead on customer service and community engagement
- Support and supervise housekeeping and operational teams
- Assist with check-ins, inspections, health & safety and compliance
- Participate in an on-call emergency response rota
- Deputise for the General Manager when required
Candidate Requirements
- Previous experience within student accommodation, residential, hospitality or similar environments
- Strong customer service and people management skills
- Understanding of safeguarding and student welfare
- Organised, proactive and able to manage multiple priorities
- Knowledge of health & safety and building operations preferred
Hours of work Monday to Friday 9am to 5pm – but weekend work will be required a couple of times when students arrive/depart. The Deputy Manager will also be part of the on-call rota and would need to be available alternative weeks for an emergency situation (typically when student welfare is a concern). A salary of 32.5k per annum is provided. To apply, please submit your CV today.
Deputy Manager - Student Accommodation in Brighton employer: The Recruitment Lab
Join a dynamic and supportive team at a leading student accommodation provider in Brighton, where your role as Deputy Manager will not only enhance your career but also contribute to creating a vibrant community for students. With a strong focus on employee development, a collaborative work culture, and the opportunity to make a meaningful impact on student wellbeing, this position offers a rewarding experience in a lively coastal city known for its diverse culture and vibrant lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Student Accommodation in Brighton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Recruitment Lab. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Recruitment Lab
Don't be shy about reaching out to The Recruitment Lab directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager - Student Accommodation in Brighton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Recruitment Lab and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Recruitment Lab
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
