At a Glance
- Tasks: Promote and sell aftermarket services while managing customer relationships.
- Company: Dynamic company in the materials handling industry based in Newcastle.
- Benefits: Market-related salary, flexible start date, and opportunities for growth.
- Other info: Exciting role with potential for career advancement in a supportive environment.
- Why this job: Join a team focused on customer satisfaction and drive revenue growth.
- Qualifications: Experience in sales, technical knowledge of forklifts, and a valid driver's licence.
The predicted salary is between 36000 - 44000 £ per year.
An opportunity for an experienced Aftermarket Sales Specialist is required for permanent employment based in Newcastle. The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management.
The individual in this role will be responsible for the following functions:
- The promotion of aftermarket services and value-added products in line with company targets and objectives to increase revenue growth and profitability.
- Managing a positive customer experience and satisfaction.
- Targeting and conversion of new business accounts in the After Sales Department.
Duties & Responsibilities:
- Promotion and selling of aftermarket services, parts, accessories, rental offerings, service contract offerings, tyres, driver training, load testing and in-house engineering.
- Overall responsibility to achieve sales, growth, and profitability targets in an assigned sales territory.
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc).
- Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting driver training and load testing.
- Inform and resolve customers' questions about products, prices, availability, product uses and credit terms.
- Quote prices, credit terms and other specifications.
- Emphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilities.
- Prepare sales contracts for orders obtained and submit orders for processing.
- Assist with resolution of debtor’s disputes and assist with cash collections.
Desired Experience & Qualification:
- Experience and training in similar sales and marketing orientated role.
- Relevant technical skill within the materials handling industry.
- Relevant knowledge of the forklift products and value-added offerings.
- Proven and relevant experience within similar after sales role.
- Relevant technical qualification within industry.
- Grade 12 / Matric.
- Code EB / 8 driver’s licence.
- Newcastle residency required.
Package & Remuneration:
Salary: Market related TCTC available/negotiable. Start Date: As soon as possible.
Interested applications are requested to submit their updated CVs via email to therecruitmentguy@outlook.com using Ref # 2148. Attach any relevant documentation that will support & enhance your application.
Correspondence is reserved for the shortlisted candidates who meet the minimum requirements. Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.
Sales Specialist Newcastle in Newcastle upon Tyne employer: The Recruitment Guy (Pty) Ltd
As an Operations Manager in Newcastle, you will join a company that values integrity, leadership, and employee development. With a competitive salary package and benefits including a vehicle allowance and provident fund, the organisation fosters a supportive work culture that encourages professional growth and stability. This role offers the unique opportunity to lead diverse teams across various sectors, making a meaningful impact in a thriving industrial environment.
Contact Details:
The Recruitment Guy (Pty) Ltd Recruitment Team
