At a Glance
- Tasks: Support customers and colleagues with diverse tasks in the field and workshop.
- Company: Join a friendly, family-run business in West Oxfordshire.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be part of a close-knit team making a real impact in customer service.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Full-time position with a focus on teamwork and customer satisfaction.
The predicted salary is between 28800 - 42000 £ per year.
We are working with a small, family-run business based in West Oxfordshire, who are looking for a full time Service & Support Engineer to join their friendly team.As part of the service team, you will be supporting customers and colleagues through a varied and rewarding range of tasks – both in the field and in their workshop.Your responsibilities will include:Attending customer appointments for e…
Services and Support Engineer employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services and Support Engineer
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the company. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Services and Support Engineer role.
✨Tip Number 3
Prepare to discuss your hands-on experience with customer support and technical troubleshooting. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Showcase your soft skills, such as communication and teamwork, during any interactions with the company. As a Service and Support Engineer, you'll need to collaborate effectively with both customers and colleagues.
We think you need these skills to ace Services and Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Services and Support Engineer position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your technical skills, previous experience in customer support, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work with this family-run business and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Recruitment Group
✨Know the Company
Before your interview, take some time to research the family-run business. Understand their values, mission, and the services they provide. This will help you tailor your answers and show genuine interest in becoming part of their team.
✨Demonstrate Technical Skills
As a Service & Support Engineer, you'll need to showcase your technical expertise. Be prepared to discuss specific tools, technologies, or methodologies you've used in previous roles. Providing examples of how you've solved problems in the past can really impress your interviewers.
✨Highlight Customer Service Experience
Since the role involves supporting customers, it's crucial to highlight any previous customer service experience. Share stories that demonstrate your ability to handle difficult situations, communicate effectively, and ensure customer satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. It shows you're engaged and serious about the position.